Where do I start?!
The hotel was booked for me, and I agreed due to the reviews here...
The hotel is very old, there was no generator at nights so all night is pitch black... There is no AC on the rooms, only fan, which works only if there is enough power to the hotel..
The breakfast is fair, in the evening 50% of the menu is not in stock...
The rooms stincks from anti-mosquito spray, and still there are a few..
There was a problem in my room with the mixi g of the water cold and hot (when there was hot water). No one fixed it.

my initial reaction was that this place was kitschly furnished and i wasn't too impressed with the stuffed animal trophies but the service was excellent, the place was v clean, and the food was v good too, and it came very quickly. and a bonus it has free wireless internet (or with a cable) and satellite tv! would definitely recommend it to others

This place is kind of far from central Arusha action--a 10000 TZS taxi ride away. On the google satellite photo, look for the big T intersection to the northwest along the Nairobi Rd. The BP Gas Station next door has a really good mini market to get snacks and drinks. Weekend nights can get very loud with the Triple A club next door. Room service food is the same price as the restaurant, which is quite excellent and seems to be provided in enormous quantities. We would have done just fine by ordering a single dinner to our room and splitting the plate. The kitchen puts exemplary efforts into food preperation and service. We were kind of sick and ordered just a plate of rice one night. It was garnished professionally. Plain white rice has never tasted so outstanding for some reason.
Most rooms like Gazelle, Leopard & Zebra are on the first floor and uselessly tiny. The Elephant Room on the second floor, however, is excellent for cleaning up after a Kilimanjaro climb. With the expansive outdoor deck with porch overhang, all your gear can air out. If it's raining, there's still plenty of room under that porch overhang. The Elephant room itself is plenty huge with coffee table, couch and cozy chair. The staff is outstanding and friendly. If you can catch them in the morning when they're washing the driveway and grounds, they'll even hose down your gear for you.
Internet connection in the main lobby is pretty good. It gets bogs down really slow very easily though.

Wow. What a great place to rest before or after your safari.

Nice setting in a gated compound.

Our rooms were spacious, clean and air conditioned. We had bi-level rooms with a bed on the lower level and additional beds upstairs. Spacious bathroom with separate bathtub and shower. Clean modern amenities and superb service from the staff!

Restaurant personnel were attentive and professional. Food was good.

Lobby area attractive with a separate unit for those who wish to use internet. Also able to connect to internet with laptop in rooms via cable (not wireless).

Our daughter left a stuffed animal here before safari and when we returned 11 days later, they had saved it and, much to her joy, retrieved it from housekeeping!

Stay here when in Arusha!