We have been waiting for your review & surprised that it has taken this long to post it despite a comment you made on how you do not believe in writing reviews.

First let us take the issue of tea/coffee making facilities. Although we do not have this facility in the rooms or other areas we do provide tea/coffee at the guests request from 7am, it is printed in the information book, a pity you did not take a photograph of that too, & will serve it anywhere, inside or outside the house (even the toilet if you wish). You chose not to make use of this provision as you did not like to ask, your words. Your wife brought her own coffee a blend that she likes & which can be bought in Sri Lanka so we could have provided that too along with her thermal jug of hot water & jug of milk that she had at the time of need, you did not hold back when asking for that. When this issue arose after one week into your stay you were told then, as you were previously, that we would be happy to bring it to your room early morning but you did not want this as you did not know at what time you would wake up, you always had your first mug of the day as soon as you came out of your room & before breakfast.

The issue regarding the mattress which is 4” thick & just a few years old, it is not so worn as you put it. Again after one week into your stay you woke with a sore shoulder & mentioned that the mattress had been a problem all week, we asked why you had not told us sooner, this was met by a sarcastic remark from you wife. At no point did you ask for a new mattress. We went off that day to try & purchase a new one but due to the size it had to be ordered & would take 2 to 2 1/2 weeks for delivery, not 2 1/2 weeks to order as you say. We have had guests stay for a much longer period than you in the same room with no complaints, quite the contrary. You hired bicycles for the whole period you were here that you were not use too & rode them every day, you slept in a draft all night from either the air conditioning or ceiling fan, could not any of these been a contributing factor to your sore shoulder?

You mention no chest of drawers in your room, if placing items of clothing on a shelf in the wardrobe was such a problem why did you not bring it to our attention, we have such items of furniture in the house & would have quite happily obliged.

You mention notices on the back of the bedroom door, but have failed to mention they have a heading, polite notices, not rules. One rule we do have is in regard to activity around the swimming pool due to its depth & is quite clearly signed. No matter where you stay there will always be certain rules which are there for the comfort & safety of the guest. You brought to our attention the information book & said it contained rules, we sat down with you & went through each page, you did not find one that was a rule, it was at that point voices were raised, yes Ron raised his voice, as did your wife, which was unforgivable on Ron’s part but understandable given the exaggerated comment you made, it was both parties that were told to stop & go away. When asked if there were any other issues, you said had you known there were no tea/coffee making facilities you would never had booked with us, the subject of the mattress came up again so we suggested if you were not happy here maybe you should look for other accommodation. It was quite obvious your wife was in a bad mood that morning by comments made, you openly admitted that she was grumpy in the mornings.

For someone who was unable to relax & feel comfortable because of the cleanliness of the guest house you seemed to have no problem lounging on the sofas most evenings watching the television.

We treat our guests all the same, be they strangers, family, friends, or in your wife’s case ex work colleague. No one will be given preferential treatment over another.

One thing we do not take too kindly to are comments being made on other guest houses using our site. How can anyone comment/recommend on premises they have not stayed in?

This certainly contradicts what was written in the visitor’s book by one of your group. Maybe you were not really listening too clearly during the so called long chat. We have been running the guest house for 8 years now; don’t you think we would have closed it if we don’t really like running it? Maybe your judgment was based on a comment made regarding a new policy introduced this year on the minimum number of nights stay. You have failed to mention the early rise by us to prepare 6 packed breakfasts for your 5am departure, & to wish you all farewell. Not too many would be so accommodating, neither would hosts who do not really like running a guest house.

One the back of the bedroom doors are polite notices, that is the heading, not rules, something else you have failed to mention. Although you seemed educated people we suggest you look up in the dictionary the definition of rules & information.

We are sorry to hear that you did not feel comfortable during your very short stay of 13 hours, approximately 6 of which you were sleeping, & approximately 4 of which you were away from the guest house having dinner. Such a pity isn’t it that you could not draw any problems you had to our attention at the time.

we are glad you had a good time at ayubowan and took the time to write a review,sorry about the puppy's i think on that morning the dog trainer came early and they do love him so. we do hope to see you again and we will try to keep them quiet.