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Camelot Beach Hotel – reviews, photos

3.5 of 5
345 Lewis Place, Negombo -, Sri Lanka
Hotel amenities
Camelot Beach Hotel
Camelot Beach Hotel
Camelot Beach Hotel
Camelot Beach Hotel
Camelot Beach Hotel
Camelot Beach Hotel
Ranked #13 of 26 hotels in Negombo
3.0 of 5 stars 66 Reviews
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66 reviews from our community

    Trip type
Traveller rating
    10
    19
    18
    10
    9
Date Rating
Melbourne
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Better than earlier reviews”
3 of 5 stars Reviewed 26 October 2011
3
people found this review helpful

I spent two nights at this hotel prior to a tour and was pleasantly surprised after the dreadful reviews I had read in Trip Advisor. The room I had on the first night was clean and comfortable but the bathroom really needed updating and was in pretty terrible conditon. After breakfast following my first nights rest I was moved to a ground floor fully renovated room and bathroom with a pool view. The reason for the move was not my complaint but due to the fact that all the bathrooms and rooms in this part of the hotel were being upgraded.

The breakfasts were excellent and the pool area really great. I enjoyed the views of the beach whilst sitting around the pool having a really good lunch supplied by the pool bar.

Not a five star hotel but for a few nights was a pleasant enough stay. The staff were helpful and friendly especially in the dining room where they were happy to explain a Sri Lankan style breakfast for me.

  • Stayed September 2011, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Italia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Excellent service”
5 of 5 stars Reviewed 29 September 2011
1
person found this review helpful

The hotel is located directly on Negombo Beach. The room was immaculately clean with a big balcony facing on the sea and on the swimming pool. The buffet restaurant was excellent and also the quality of the food. The the staff was very helpful and kind. I can recommend this hotel to who want to spend a relaxing holiday in Negombo.

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sharjah
Top Contributor
52 reviews 52 reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
“Average Hotel in Nigambo”
3 of 5 stars Reviewed 13 September 2011
2
people found this review helpful

On our first leg of Sri Lanka Holidays we stayed one night at this hotel. The view of the beach is very good. The pool is also Good. But the rooms are old , no hot water, old and worn out linens, bad lighting. We cut short our stay and traveled to Candy after one night stay.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
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Geneva, Switzerland
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Camelot hotel, exhausted”
2 of 5 stars Reviewed 17 August 2011
4
people found this review helpful

Avoir this poor hotel, totally exhausted. no hot water, holes in linens, bad light, internet only at the lobby. Low price, low quality, no charm.

  • Stayed August 2011, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“Since 20 years coming in Sri Lanka and the worst experience”
1 of 5 stars Reviewed 29 July 2011
1
person found this review helpful

As frequent guests of several Sri Lankan hotels from the west coast to the south coast in all price ranges we booked the Camelot Beach Hotel again, in spite of a bad experience beginning of 2011.We thought at that time it was an incident.
We booked at that time directly by phone, however staff forgot to honour our reservation, so we had to find another hotel for a more expensive rate.
This time we thought it would be ok, and made a reservation by phone for two double rooms based on BB.
Arriving at the hotel, the check in procedure was a big mess, no structure, agents breaking in, " unexpected phone calls". It cost us more than 45 minutes to check in.
Once we saw our rooms it appeared the hotel was renovating and dropped us in a kind of jail rooms without any window. Next a bad smell. This all included for just USD.78,00 BB per room. When we complained it cost an extra 30 minutes to speak to GM. We could be " upgraded" however we had to pay an additional USD.40,00 per room ! Even the upgraded rooms ( suites) were in a bad condition and not ready for occupation. We complained again , however staff treatened us as " cattle". I informed GM that I would complain to Sri Lankan Tourist Authority and informed them I would bring this to the attention of tripadvisor.
Unfortunately also other guests experienced same problems. All in all a very bad experience and staff only looking for income and not taking care of the customer. For same value we found Paradise Beach Hotel some 150m further on. More or the less same rating, better rooms and professional service and friendly staff.

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Camelot Beach Hotel

  • Camelot Beach Negombo
Address: 345 Lewis Place, Negombo -, Sri Lanka
Price range (per night):* INR4,705 - 6,777

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