We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jetwing Lighthouse – reviews, photos

4.5 of 5
Dadella, Galle 80000, Sri Lanka
Hotel amenities
Special offer
10% off room rate
Jetwing Lighthouse
Jetwing Lighthouse
Jetwing Lighthouse
Jetwing Lighthouse
Jetwing Lighthouse
Jetwing Lighthouse
Ranked #3 of 13 hotels in Galle
4.5 of 5 stars 358 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

358 reviews from our community

What travellers say about this hotel
  • Sri Lanka(67)
  • Very good(32)
  • Swimming pool(21)
  • Best hotel(18)
  • Indian Ocean(10)
  • Room service(10)
  • Fine dining(10)
  • Great Place(9)
  • Last day(8)
  • Tuk tuk ride(7)
Traveller rating
    234
    86
    25
    8
    5
Only show reviews for Family (74) | Couples (177) | Business (13)
Date Rating
Dublin, Ireland
1 review
“Jetwing Lighthouse Galle”
5 of 5 stars Reviewed 10 February 2012

Stunning! This is a truly fabulous hotel. It was a main highlight of a fantastic holiday in Sri Lanka. We were prompted to book it based on a rave review in the Rough Guide book and it lived up to the review. The hotel designed by architect Geoffrey Bawa is gorgeous. Hotel rooms are beautiful, extremely spacious with a quirky design and great bathroom. Setting is stunning overlooking the Indian ocean. Food and restaurants great. Cannot recommend enough!

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Sue S about Jetwing Lighthouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing Hotels Limited, General Manager at Jetwing Lighthouse, responded to this review
23 February 2012
Dear Guest,

Thank you for your extremely positive review on Trip Advisor. We here at Jetwing Lighthouse are pleased we were able to cater to your every requirement and make your stay with us was a special one. As a hotel that take pride in our service and caring for our guests the best we can, this kind of review highlights that we are heading in the right direction.

The doors are always open for you to revisit Jetwing Lighthouse, and leave with another beautiful memory. Thank you once again for your very positive feedback.

Sincerely,

Robert Claesson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Senior Contributor
27 reviews 27 reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
“Fabulous hotel”
3 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

This is a wonderful hotel, beautifully designed with terrific views of the Indian ocean. We stayed in a terrific deluxe room, with wonderful facilities. Superb bathroom arrangements, good big bedroom and nice balcony overlooking the sea. The restaurant was very good and with a combination of both at seat service and buffet a nice contrast from all the other self service international buffets we experienced. We had two unfortunate experiences which is why I have not given this five stars (i) on our departure day there was absolutely no hot water upto 6.15 am so we had to leave without a shower. (ii) our packed breakfast was dreadful. We asked for no sandwiches, at got given sandwiches. The choice of fruit was poor.Normally I would not bother about this but for a five star hotel this is unacceptable. We had no satisfactory explanation to our complaints and would probably not go back now, wevn though the rest of the stay was very good.

Room Tip: Go for a deluxe room overlooking the sea
See more room tips
  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask HOP_8 about Jetwing Lighthouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing Hotels Limited, General Manager at Jetwing Lighthouse, responded to this review
14 February 2012
Dear Guest,

Thank you for your review on Trip Advisor. We are pleased that you enjoyed your stay at Jetwing Lighthouse. I am glad to hear that the property layout, the food and the service particularly impressed you.

We are incredibly sorry about the unfortunate events that took place the day you were departing, and on behalf of the Jetwing Lighthouse I would like to apologize for these events. We experienced a malfunction with the hotels hot water system, and that is why you were faced with that situation pre-departure. We can also only apologize for the communication error in regards to your breakfast pack, but we thank you for the feedback as we can look in to avoiding situations like this from happening in the future.

We hope to welcome you back to the Jetwing Lighthouse when your travels bring you back to Sri Lanka, and the team here eagerly look forward to providing you with lasting memories, and the excellent service we like to maintain here at Jetwing Lighthouse.

Sincerely,

Robert Claesson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Finland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Perfect stay, even for a single traveller”
4 of 5 stars Reviewed 4 February 2012

I stayed at this wonderful hotel for a week. I had a room facing the ocean offering open sea views and waves crashing on surf. My room was in the main building but I didn’t hear any traffic, only the sea. The big room was pleasant, with a balcony and a big bathroom / dressing room, but with a limited number of hangers.
The staff was charming and efficient. I like spicy food and found the meals in the second floor restaurant superb and with lot of choice. The pool experience was nice with a good “lawn service”.
You can visit the Galle city and other sights nearby with a tuk tuk. In case you are interested in silver jewellery, there are interesting designs to be found in the shops, and the tuk tuk driver will take you there. If you don’t have your credit card with you, the shops deliver the purchases to your hotel in the evening with the invoice. The week was a lovely experience and I intend to return, because there are so many other things to see in this smiling country.

  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Leena P about Jetwing Lighthouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing Hotels Limited, General Manager at Jetwing Lighthouse, responded to this review
14 February 2012
Dear Guest,

I am glad that Jetwing Lighthouse has left a great impression on you. The whole team at the hotel work day and night to make all our guests happy, and we feel greatly rewarded to hear back about experiences the guests have enjoyed during their stay at the hotel.

We are pleased to hear that your stay at the hotel, along with the food, facilities, and the service matched your expectations of the hotel. We want to continue to maintain and raise this standard, and see many more guests leave with great experiences and memories of Jetwing Lighthouse.

We look forward to having you back at Jetwing Lighthouse, and thank you for taking the time to write a review about the hotel on Trip Advisor.

Sincerely,

Robert Claesson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Senior Contributor
25 reviews 25 reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
“Eat at the cinnamon room”
5 of 5 stars Reviewed 31 January 2012

We stayed at the hotel for 4 nights towards the end of our sightseeing holiday. The rooms were well maintained and the bathroom was huge! My only moan is very small but the plug sockets only seemed to work if the lights were switched on aswell and we had asked for a double and got 2 mattress stuck together.
The pool area was excellent and very clean, towels are provided and there is a well equipped gym.
We ate at Cardamom Cafe on the 1st 2 nights and as we weren't half board we decided to eat off the menu as the buffet was 2400 rupees per person which we thought was expensive. However the food was distinctly average and the service wasn't great (i think unless your eating the buffet your forgotten about). The prices for a main meal start from about 1000 rupees. On our 3rd night we ventured upstairs to the Cinammon room and it was fantastic! It was a little more expensive (main meals starting from 1700 rupees) but well worth it. The service was brilliant and bottled water was complementary. The Coat of Arms bar was on the 3rd floor with a free pool table and little nibbles with your drinks. There didn't seem to be any restaurants outside the hotel. We went on the whale watching trip which was good but you don't get to see that much just a couple of blow holes and the odd tail. We didn't venture to the fortress as $50 per person we thought was extortionate! All in all a very good hotel!

  • Stayed January 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask becsmile about Jetwing Lighthouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing Hotels Limited, General Manager at Jetwing Lighthouse, responded to this review
14 February 2012
Dear Guest,

Thank you for the review on Trip Advisor. We are very happy about you leaving us your feedback regarding the hotel, and that Jetwing Lighthouse left you with great memories.

On behalf of the team at Jetwing Lighthouse, I am sorry about the little inconveniences caused during your stay with us. We are currently pushing towards making our hotel as much in tune with the environment as possible, and we have come up with many ways to cut down on wastage of resources. The plug points only working when the room lights are on is put in place to regulate the use of electricity to when the guest is in and not in the room. I will personally be looking in to why you received twin mattresses when requested for a double, but I am sorry about these issues that came up during your stay.

We are glad you enjoyed the food and facilities that the hotel provided, and I can assure you that your service does not depend on what kind of menu you chose to have. All our guests are very important to us, whether it be a guest choosing to have the buffet, or a guest that chooses to select items off our à la carte menu, we assure all guests the same high standard of service we expect our team to provide. Thank you also for the wonderful comments about the Cinnamon Room, and we hope to continue to provide guests with the same level of quality you experienced.

I am also happy you enjoyed the whale watching tour conducted by the hotel, as Sri Lanka is at the moment a hotspot for whale watching and we are proud to have a 100 percent hit rate this season so far with the tours organized through the hotel. What you get to see on the day of these majestic mammals are dependent on the species and their nature.

Thank you once again for choosing Jetwing Lighthouse and we look forward to having you back.

Sincerely,

Robert Claesson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Decidedly average restaurant”
3 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

Went to dinner here on the recommendation of our guide book. It is a stunning location, but the food was only just on the right side of inedible and the staff seemed overwhelmed. Disappointing.

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by augustus c for Galle
Ask augustus c about Jetwing Lighthouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing Hotels Limited, General Manager at Jetwing Lighthouse, responded to this review
14 February 2012
Dear Guest,

As the General Manager here, I want my guests to enjoy every experience to the maximum. I am disappointed to hear that the food was not up to your expectations. Our kitchen and food and beverage team work extremely hard to make sure that the food is not only great on the palate, but also served efficiently. The food at the hotel is something we hear a lot of great things about from our guests, so I do apologize for this negative experience.

Thank you for leaving us a review on Trip Advisor as we can look in to this matter, and serve our guests better. We hope to see you back at Jetwing Lighthouse and to fulfill your expectations.

Sincerely,

Robert Claesson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Jetwing Lighthouse also viewed

The Fortress
4.5 of 5 stars 335 Reviews
Koggala, Galle District
Show Prices ABS:HotelCheckRates-d601108?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Apa Villa Illuketia
4.5 of 5 stars 36 Reviews
Galle, Galle District
Show Prices ABS:HotelCheckRates-d567126?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Saman Villas
4.5 of 5 stars 190 Reviews
Bentota, Galle District
Show Prices ABS:HotelCheckRates-d306376?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 13 hotels in Galle, ranked by popularity »

Been to Jetwing Lighthouse? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Jetwing Lighthouse

  • Jetwing Lighthouse Galle
  • Jetwing Lighthouse Hotel Galle
  • Lighthouse Spa
Address: Dadella, Galle 80000, Sri Lanka
Price range (per night):* INR8,401 - 25,597

Owners: What's your side of the story?

If you own or manage Jetwing Lighthouse, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Jetwing Lighthouse
Show the lowest price for this hotel (from our partners)
Show Prices