the room (standard mountain view) was very small with 1 double and 1 single bed. the wallpaper was a little outdated with some stains here and there. furniture also looked old but the tv channels were excellent

only because it is hyatt but it did not live up to the standards. could have chosen lotte jeju, shilla jeju both which were next to hyatt with better rooms and modern facilities

the hyatt lobby area was nice though and breakfast was quite steep , but the view from the terrace of bfast was spectacular (jungnum beach)

will try lotte or shilla instead

My wife and I stayed at the hotel as part of a tour of Jeju for two nights, the hotel was central for us but we were in a tour bus. Our room had a great view of the golf course and the interior was updated and comfortable. The breakfast buffet was also very good and there is an outdoor patio with a view.

Really love the garden which fascinate us to stay for photo taking many times. We have stayed here for four nights, and two of them are seaview rooms. Amazing with enjoying the seaview, and listening with the sound waves everyday.

Thanks Hyatt, for the great memories we had at Jeju and for exceeding our expectations! From the reception to the concierge, to even the maintenance man, the service was great!
They fixed the slow drainage in the bathtub right away when we told them about it after we discovered it after check in. They were very apologetic and so efficient in making it right!
The staff were all very courteous, especially at the Terrace Cafe! The servers there were so friendly and helpful with helping us order our food which by the way was so tasty! Because it was a resort and we had no car, we stayed on the hotel grounds most of the time and enjoyed the surroundings immensely. We were also really impressed with all the TV channels that were available. Can I suggest that you may think of renting/loaning out bicycles to your guests to get around the area, that would have really made it even better!
Thanks Hyatt Jeju - we will be back :)