Only one thing to stay about this hotel which will say it all - when we arrived, we politely tried to check in after an exhausting 14 hour flight from Madrid. We were told the room was not ready, even though Korean Air had arranged the booking and we arrived courtesy of the airline. The receptionist was extremely rude, and when we asked where we could sit with our luggage and wait for housekeeping to make up the room within the hour , the receptionist looked horrified and he asked us to wait outside of the hotel on the concrete pavement - away from the lobby (would not let us sit down or go to restaraunt and have breakfast to wait). "you can wait over there please, outside". This is all I have to say. I sent a complaint letter to the management, and am still waiting for a 24 hour response 3 months later. If you are happy to pay for such appaling service from front desk staff, please, feel free. Needless to say I stood my ground and insisted he let me use the internet in the business lounge while my partner waited in the lobby for our room. After all my years of travel I have never been asked to stand outside on the pavement with my luggage away from a lobby while I wait for a room that should have been ready.

This is a typical western-style hotel right adjacent to the Incheon airport. There is a rather frequent free shuttle service. The beds are comfortable, the air conditioning marginal, and the general housekeeping quite acceptable. Our room was clean. The bathroom is adequately large and was clean.

Food is available in the lobby-adjacent restaurant. The prices for the food are not low, but the quality is acceptable. The beer is OK. You could also take the free shuttle to eat at the airport (which is a very modern, very clean and spacious place).

All in all, this is a good place to stay overnight while awaiting your morning flight out of Korea.

I stayed here 1 night on my way back to USA. The hotel has free shuttle every 30 minutes from and to airport. It is approximately 7 minutes ride from hotel to airport. Most flight crews stay at this hotel and they have access to aircrew lounge at each floor. There are few small restaurants and bar that open 24 hours within walking distance. E-Mart (korea's version of Wal-Mart) is located inside a mall across the street from Best Western.
Room is small but sufficient for short stay/transit. Bathroom has rainshower which is refreshing for shower after long flight. The wifi was down when I was there, so I have to use the ethernet connection in the room. Internet speed is fast.
Breakfast has very limited selection. Best Western should be ashamed to charge for breakfast with limited selection.
Overall, hotel is convenient to ICN airport. It is fine to stay for 1 night but not a place for extended stays.

Cheaper than the only other hotel in the airport but not as nice. Could do a better job vacuuming. Room had some hair on the floor. Free English language newspapers. Free internet via lan cable. Cheap restaurants to the right of the the hotel and a convenient store around the corner. Across the street is an emart which sells groceries, etc.