We stayed one night at Hotel Inter-Burgo while travelling round South Korea and we felt that the old wing (tower) is being neglected. The hotel may be rated 5-star based on the new wing. There was a cockroach in the bathroom in our room when we arrived. The room looked tired and in need of refurbishment. The breakfast was a good spread but they did not anticipate the number of people arriving for breakfast so we had to wait for 15 mins. Then we were shown to the bar area (for the evenings) and the tables were not setup for breakfast so we waited again. While waiting we chatted with other hotel guests about the relatively poor customer service coming from a 5-star hotel and they told us that their room had a blackout which took 2 hours to fix from 11pm.
This review was late... but better late than never.
- Inter Burgo Hotel
