I stayed for three nights on an upper floor. My room was large, comfortable, and modern. Views of the beach were excellent and the street noise was modest. The staff service was superb and the bed was comfortable. I did not appreciate having to pay for internet, especially for a relatively expensive room. Also, the ATM in the lobby did not accept a number of my international cards, necessitating a walk to banks for local currency. The views of the beach from the second floor restaurant were excellent, and the breakfast and dinner buffets were very good. The location of the hotel is near many tourist attractions and good restaurants.
Room Tip: Ask for room with beach views. Higher floors have less traffic noise.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
18 January 2012
Dear Guest
Greetings from Novotel Ambassador Busan.
Thank you very much for your comments regarding your stay at Novotel Ambassador Busan. We are very happy to hear that you enjoyed your stay with us. We are very sorry that you had a problem with the ATM. It doesn’t accept any international card so we provide the money exchange service at front desk. And guest can also use the ATM across the street. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Best regards,
Novotel Ambassador Busan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC