We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Novotel Ambassador Busan

Novotel Ambassador Busan – reviews, photos

4.0 of 5
1405-16 Joong-dong Haeundae-Gu, Busan 612-010, South Korea
Hotel amenities
Novotel Ambassador Busan
Ranked #15 of 137 hotels in Busan
3.5 of 5 stars 128 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

128 reviews from our community

    Trip type
Traveller rating
    24
    64
    27
    8
    5
Date Rating
Corpus Christi
Senior Contributor
25 reviews 25 reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Very good hotel in great location”
4 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

I stayed for three nights on an upper floor. My room was large, comfortable, and modern. Views of the beach were excellent and the street noise was modest. The staff service was superb and the bed was comfortable. I did not appreciate having to pay for internet, especially for a relatively expensive room. Also, the ATM in the lobby did not accept a number of my international cards, necessitating a walk to banks for local currency. The views of the beach from the second floor restaurant were excellent, and the breakfast and dinner buffets were very good. The location of the hotel is near many tourist attractions and good restaurants.

Room Tip: Ask for room with beach views. Higher floors have less traffic noise.
See more room tips
  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Tom S about Novotel Ambassador Busan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Ambaasador Busan, General Manager at Novotel Ambassador Busan, responded to this review
18 January 2012
Dear Guest

Greetings from Novotel Ambassador Busan.

Thank you very much for your comments regarding your stay at Novotel Ambassador Busan. We are very happy to hear that you enjoyed your stay with us. We are very sorry that you had a problem with the ATM. It doesn’t accept any international card so we provide the money exchange service at front desk. And guest can also use the ATM across the street. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Best regards,
Novotel Ambassador Busan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“Nice Hotel and Good Location”
4 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

I stayed for three nights on an executive floor. The room was nice and I had a great view of the beach. I think the cost of the room was a bit pricey for the actual amenities, however, my trip coincided with BIFF so maybe they bumped up the price. I liked being on the beach and watching people swim in the morning. Although the weather was very nice, I could barely put my feet in the freezing water. I also liked the location of the hotel. I was able to take walks along the beach path and too Hundae Market. I would stay at this hotel again.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Rebecca W about Novotel Ambassador Busan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Ambaasador Busan, General Manager at Novotel Ambassador Busan, responded to this review
18 January 2012
Dear Guest

Greetings from Novotel Ambassador Busan.

Thank you very much for your positive comments regarding the stay in our hotel. We are very happy to hear that you enjoyed beach view at our hotel. As you mentioned, our hotel is right on the Haeundae Beach and guests can access the beach directly from the hotel. And also Haeundae market is located within walking distance.Thank you again for sharing your experiences and it will be good tips for our future guests. We look forward to your continued patronage and the privilege of serving at Novotel Ambassor Busan.

Best regards,
Novotel Ambassador Busan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asuncion
Senior Contributor
28 reviews 28 reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Average Hotel in Busan!!”
3 of 5 stars Reviewed 10 November 2011
2
people found this review helpful

I stayed in this hotel for one night. This hotel is located in front of the most popular beach in Busan, and from the outside, it has a very modern look. However, the hotel is completely outdated. The rooms smell of cigarettes and the street noise is terrible. I dined at the hotel restaurant, and it proved to be a big mistake. The buffet dinner costs me close to US$ 50, and it was that great. Average in every sense.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by ConnoiseurAsuncion for Busan
Ask ConnoiseurAsuncion about Novotel Ambassador Busan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Ambaasador Busan, General Manager at Novotel Ambassador Busan, responded to this review
22 November 2011
Greetings from Novotel Ambassador Busan.

We very appreciate your comments regarding your stay at the Novotel Ambassador Busan. I am sorry that your experiences did not meet your expectations; please allow me to express my sincerest apologies.

At Novotel Busan, we strive to provide a superior service for every customer; regarding the smells and buffet, we already shared your feedback with our staffs and we will more try to keep our rooms fresh and to improve quality of our buffet dinner.

It is always a pleasure to hear that guest like our beach view from our hotel. As you mentioned, our hotel is ideally located in the middle of Haeundae Beach which is most beautiful and popular beach in South Korea. We want all our guests to enjoy the beach.

We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Best regards,
Novotel Ambassador Busan.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Makati, Ph
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Great location, comfortable rooms but a bit pricey for tad furnishings.”
3 of 5 stars Reviewed 9 November 2011
3
people found this review helpful

The hotel could have been a 4 if it lowered its tariff rate at 40-50%

For a beach front property, there could be a lot of potential.

Location, comfortable bed and staff service were its best marks.
Low marks on no free internet, not up to date furnishings (they still use a boxed tv, no exhaust bathroom et al...)

  • Stayed November 2011, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Dhouby about Novotel Ambassador Busan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Ambaasador Busan, General Manager at Novotel Ambassador Busan, responded to this review
21 November 2011
Greetings from Novotel Ambassador Busan.

We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan.

As you mentioned, our hotel is ideally located in the middle of Haeundae Beach and it is close to the subway station. It is pleasure to hear that you satisfied with our bedding and staff service.

Regarding the internet, guests can use the Mac computer in the lobby for free and wi-fi is also offered for free at several places such as lobby, wine bar, and executive lounge.

Now we are changing TVs to new one, most of rooms have a flat TV, it will be done by this year.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.


Best regards,
Novotel Ambassador Busan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geoje, South Korea
Senior Contributor
29 reviews 29 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Not worth the money...Old and tired”
2 of 5 stars Reviewed 27 October 2011
3
people found this review helpful

The Novotel Ambassador in Haeundae beach is old and tired. I have stayed here on numerous occassions. The bathrooms and bedrooms need to be upgraded. The furniture and fixtures needs replacing. The airconditioner is never effective if you have a beach view. The price is on line with the expensive hotels in Pusan especially due to the great location but there is no value to be had.

Room Tip: If it's summer and you want a cool room get one facing the main street and not the beach!
See more room tips
  • Stayed September 2011, travelled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask CriticalChris about Novotel Ambassador Busan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Ambaasador Busan, General Manager at Novotel Ambassador Busan, responded to this review
24 November 2011
Dear guest,

Thank you for taking the time to tell us about your experience at the Novotel Ambassador Busan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Novotel Busan, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We shared your feedback with our staffs and we will more pay attention to the guest comment to improve our quality of service.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Best regards,
Novotel Ambassador Busan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Busan hotels

Seacloud Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1148181?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Toyoko Inn Busan No.1
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1239531?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Lotte Hotel Busan
4 of 5 stars
Show Prices ABS:HotelCheckRates-d306067?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Toyoko Inn Busan Station 2
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1236074?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Toyoko Inn Busan Seomyeon
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1773576?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton

Travellers who viewed Novotel Ambassador Busan also viewed

The Westin Chosun Busan
4.5 of 5 stars 165 Reviews
Busan, South Korea
Show Prices ABS:HotelCheckRates-d301816?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Sunset Business Hotel
4.5 of 5 stars 70 Reviews
Busan, South Korea
Show Prices ABS:HotelCheckRates-d1513883?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Paradise Hotel Busan
4 of 5 stars 142 Reviews
Busan, South Korea
Show Prices ABS:HotelCheckRates-d302440?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 137 hotels in Busan, ranked by popularity »

Been to Novotel Ambassador Busan? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Novotel Ambassador Busan

  • Accor Ambassador Busan
  • Novotel Busan
  • Busan Novotel
Address: 1405-16 Joong-dong Haeundae-Gu, Busan 612-010, South Korea
Price range (per night):* INR10,194 - 19,323

Owners: What's your side of the story?

If you own or manage Novotel Ambassador Busan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Novotel Ambassador Busan
Show the lowest price for this hotel (from our partners)
Show Prices