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Holiday Inn Express Albany - Downtown – reviews, photos

2.5 of 5
300 Broadway, Albany, NY 12207 (Formerly Red Carpet Inn)
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Holiday Inn Express Albany - Downtown
Ranked #15 of 50 hotels in Albany
4.0 of 5 stars 124 Reviews
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124 reviews from our community

What travellers say about this hotel
  • Very clean(6)
  • Continental breakfast(5)
  • Free shuttle(4)
  • Good hotel(4)
  • Really nice(3)
  • Indoor pool(3)
Traveller rating
    46
    47
    18
    8
    5
Only show reviews for Family (26) | Couples (30) | Business (37)
Date Rating
rochester
Top Contributor
60 reviews 60 reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
“mixed stay”
3 of 5 stars Reviewed 12 February 2012

Had a very mixed stay at the hotel. 2nd time there about the same as the first. Reasonably priced at $100 but is a marginal location by the highway and empty bus station. Got there late and was efficiently/mechanically checked in but felt like we were doing the clerk a favor. Room was typical HIE. The negatives though wereThe heater even though we kept raising it seemed to be locked to go no higher than 70, the bed was a rock and the shower pressure was just enough. So nothing was so bad to move out but not great. The morning staff was far friendlier and check out no problem. The HIE breakfast was good, the typical that is in every one.
Next time will try the HIE out west to see if it is better

Room Tip: room away from the highway
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  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
“Genuine Customer Service”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I felt so welcomed the moment I walked in! The entire staff seemed genuinely happy to be there and happy to help - and I just love that. They even treated each other very nicely.

The sauna and steam room was just what I needed and not a lot of hotels have that. Parking was a breeze and I didn't have to drive much because they were just so close to everything or offered a shuttle when I didn’t feel like walking.

The room was immaculate and housekeeping was just as pleasant!

I will certainly stay here every time I visit the area!

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Had a nice stay.”
4 of 5 stars Reviewed 12 January 2012

Hotel was clean and service was excellent. When I go back to Albany, this is where I would stay.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ware, Massachusetts
1 review
“Perfect for what I needed...”
4 of 5 stars Reviewed 13 December 2011

Stayed here on 12/10 with a couple friends; we were in town to see a friends band play.
The locaton was perfect for where we needed to get to. Less than a 5 minute walk.
We were greeted and checked in without a problem by Jake. He also gave us directions on where to find the club we were there to go to. (Thanks Jake!)
The room was pretty huge compared to others I've styed in. (2 queen beds)-it had a modern, hip feel to it. The beds were comfy. If I had to mention anything about the room, and it's more of an observation than a complaint-- there was no "desk" to put my laptop on-- there were only 2 small round end tables in the room. Maybe the desk got broken and this was a temporary fix or something?? I dunno it was just odd, but it worked.
The breakfast in the morning was great, how could you really complain about a free breakfast anyway?? it's free.
The area was fine, I saw some people say they wouldn't walk around at night --sketchy people around-- I didn't see that at all.
I work in a Hotel so I tend to be critical of places, which is also why I wrote this (my first) review. I had a good stay and it definitely met all of my needs.
If I'm in Albany again, I'll stay here.

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utica , NY
Senior Contributor
37 reviews 37 reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
“Place is nice for 100.00 and under”
4 of 5 stars Reviewed 29 November 2011
1
person found this review helpful

had an enjoyable time - no perks for priority club members - if you like a bigger room ask for the handicapped king if available, lot more room.. yet very noisy from roadway. coffee which is suppose to be 24/7 was empty! Huge inconvenience to me at that moment. computers for guests to use cute little pool in lobby decent televisions.

Room Tip: Stay away from the road
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  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Holiday Inn Express Albany - Downtown

  • Holiday Inn Express Albany
  • Holiday Inn Albany
  • Albany Holiday Inn
Address: 300 Broadway, Albany, NY 12207 (Formerly Red Carpet Inn)
Price range (per night):* INR7,337 - 10,082

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