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Courtyard by Marriott Albany Airport – reviews, photos

3.0 of 5
168 Wolf Road, Albany, NY 12205
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Courtyard by Marriott Albany Airport
Courtyard by Marriott Albany Airport
Courtyard by Marriott Albany Airport
Courtyard by Marriott Albany Airport
Courtyard by Marriott Albany Airport
Courtyard by Marriott Albany Airport
Ranked #14 of 50 hotels in Albany
4.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    15
    18
    8
    1
    0
Date Rating
Argyle, New York
Senior Contributor
27 reviews 27 reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“Nothing Special What SO EVER!”
2 of 5 stars Reviewed 4 December 2011

I booked this hotel for an overnight stay for a early morning flight. I have stayed at other Marriott properties (Springfield Suites) here in Albany and I personally would rather return there the next time I need to stay. Wonderful staff there and always friendly.)sad to say they were booked solid) I found the front desk staff here to be not very friendly and just plain rude. When I booked my room I had asked for a room with feather pillows upon check in. Not a biggie but when I was on my way to dinner, I stopped at the front desk to ask them to put them in there while I was gone and was told I could have them... meaning that they were not going to deliver them while I was gone. When I returned after dinner I asked for the pillows. There was a older man who spoke very broken English that the girl at the front desk told to go get pillows for me I said I would wait but he insisted that he would bring them up to us. The girl at the front desk however was just very codescending to this man rolling her eyes and obviously impatient with him because of his broken English.

As far as the hotel.. It is OLDer & clean but could use a makeover. Beds were not the amazing comfy beds that Marriotts are known for... so that was a bit of a disappointment as well. I will not stay at this location again but will book earlier to one of my favorites Springhill Suites... who I might add has free breakfast ... and 24 hour a day free coffee and much nicer staff as well.

  • Stayed December 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trumbull, Connecticut
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Just OK”
3 of 5 stars Reviewed 19 November 2011
1
person found this review helpful

We have stayed at this hotel several times in the past 2 years to attend meetings. Two years ago the hotel looked fresh and newly renovated. It is starting to look tired, especially the carpet in the hallways. There is only one set of elevators servicing an entire floor. This time we were given a room farthest from the elevator. If you have any walking issues ask for a room close to the elevators. The closer rooms seemed to get cleaned earlier also. The rooms far from the elevators face the front of the building. It can be noisy when guests are entering hotel or employees are chatting at night in front of the hotel even from the fifth floor.
The staff at the hotel is pleasant and friendly. Coffee and tea were complimatery in the lobby in the morning as was hot apple cider in the evenings. They seem to want to please in every way except when it comes to the internet, which is not provided fpr free in the guest rooms. There is a business center off the lobby which you can use and print boading passes.
The breakfast and lunch they provided our group with was fine. Meeting rooms were OK too.
There is shopping and restaurants nearby.

Room Tip: Ask for rooms closer to elevators that don't face front of hotel. They are quiter and no as far...
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  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask traveler33951 about Courtyard by Marriott Albany Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, B.C
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“Clean and super comfy beds!”
4 of 5 stars Reviewed 30 August 2011

stayed here last minute, wasn't a problem getting a room, also got a huge government discount as the boyfriend is a firefighter!! yaaaay!

Very Clean and the beds were soooo comfortable and had so many pillows it was a great stay!

the only con was that the maid in the morning KEPT knocking on the door!!!
once at 8 something in the morning !!!
we had an extended checkout and then she knocked again at around 10 when regular checkout wasnt until noon!
i had to tell her that we wouldnt be out before 1 and to come back after then, that was a little annoying.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MartinaJ82 about Courtyard by Marriott Albany Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Senior Contributor
31 reviews 31 reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“We liked it and we will return”
4 of 5 stars Reviewed 28 August 2011

Lobby is cozy,free wi-fi ,nice fitness area and pool, friendly staff and several computers free of charge unlike the ALBANY MARRIOTT that charges for everything!

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jacksonville, Florida
Senior Contributor
44 reviews 44 reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
“Great location”
4 of 5 stars Reviewed 25 August 2011
1
person found this review helpful

This Marriott is located very close to the Albany airport. Our room was clean and large with wifi. There was a gym and pool I could use while I washed our clothes in the hotel washer and dryer. Breakfast is expensive and not worth the price.

Room Tip: Rooms are large and beds are comfy.
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  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Courtyard by Marriott Albany Airport

  • Courtyard Albany
  • Albany Marriott
  • Albany Courtyard
Address: 168 Wolf Road, Albany, NY 12205
Price range (per night):* INR7,617 - 12,714

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Courtyard by Marriott Albany Airport
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