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Back to TownePlace Suites by Marriott Albany: SUNY

TownePlace Suites by Marriott Albany: SUNY – reviews, photos

2.0 of 5
1379 Washington Ave., Albany, NY 12206
Hotel amenities
TownePlace Suites by Marriott Albany: SUNY
TownePlace Suites by Marriott Albany: SUNY
TownePlace Suites by Marriott Albany: SUNY
TownePlace Suites by Marriott Albany: SUNY
TownePlace Suites by Marriott Albany: SUNY
TownePlace Suites by Marriott Albany: SUNY
Ranked #23 of 50 hotels in Albany
3.5 of 5 stars 50 Reviews
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50 reviews from our community

    Trip type
Traveller rating
    12
    19
    10
    8
    1
Date Rating
new york
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Stayed on our way to Niagara Falls Pleasant Surprise.”
5 of 5 stars Reviewed 5 January 2012

My husband and I stayed on our way to Niagara Falls. What a Pleasant Surprise.
We book a room on our Marriott points - as we just spent a night, I just chose the least pricy hotel by Albany. We checked in and entered a new, clean, huge one bedroom suit! I wish I could spend more time in this place - but were were heading to Niagara Falls for New Year.

Room Tip: I even did not chose any - and got such a room!!!
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask zsmirnoff about TownePlace Suites by Marriott Albany: SUNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly Harper, Manager at TownePlace Suites by Marriott Albany: SUNY, responded to this review
2 February 2012
Thank you for your kind words. We are glad that you enjoyed your stay here as our moto is to ensure our guest feel like they are at home while they are our guests. We hope you had safe travels home and are able to enjoy the rest of your summer. Our entire team looks forward to seeing you again on your travels back to the Albany destination.
Holly Harper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
“Great place to stay with pets...”
4 of 5 stars Reviewed 4 November 2011

My husband and I recently stayed here with our 3 month old puppy. Our room was clean, comfortable and conveniently located on the first floor, There were plenty of safe places to walk our dog outside and the staff were very helpful and friendly. (they even gave our puppy dog treats when we walked over for coffee in the morning) We would definitely stay here again.

Room Tip: If you are traveling with your pets, request a first floor room.
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  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jonesellen1217 about TownePlace Suites by Marriott Albany: SUNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly Harper, General Manager at TownePlace Suites by Marriott Albany: SUNY, responded to this review
14 November 2011
Thank you for your kind words. We are glad that you enjoyed your stay here as our moto is to ensure our guest feel like they are at home while they are our guests. We hope you had safe travels home and are able to enjoy the rest of your summer. Our entire team looks forward to seeing you again on your travels back to the Albany destination.
Holly Harper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Syracuse, New York
Top Contributor
78 reviews 78 reviews
Reviews in 47 cities Reviews in 47 cities
6 helpful votes 6 helpful votes
“clean, quiet, home away from home...”
4 of 5 stars Reviewed 9 September 2011

I have stayed here several times. Always clean and quiet during the week. Front desk staff is cheerful and helpful. Inconsistent breakfast room staff, this time the attendant was hard pressed to make a greeting or a smile... always consistent stay.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask pierogyman about TownePlace Suites by Marriott Albany: SUNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly Harper, General Manager at TownePlace Suites by Marriott Albany: SUNY, responded to this review
14 November 2011
Thank you for your kind words. We are glad that you enjoyed your stay here as our moto is to ensure our guest feel like they are at home while they are our guests. We hope you had safe travels home and are able to enjoy the rest of your summer. Our entire team looks forward to seeing you again on your travels back to the Albany destination.
Holly Harper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, New York
1 review
“Not worth it!!!!!!!!!!!”
2 of 5 stars Reviewed 24 August 2011

I have platinum status and this place is the worst Marriott Suite I have stayed in. They have more excuses to problems than solutions. My kitchenette has no pot, pans, limited silverware, and no cutting knives to mention a few and management said they cannot do anything about it. I found a piece of broken glass in plain sight, so vacuuming is not existent. The TV is about 10 yrs old. When you request for the room to be cleaned, they don't clean it. The breakfast is very limited, almost useless. As I am typing, I am listening to a customer indicating his TV remote is not working and the desk person instead of sending someone to take care of the problem; they want the customer to get the remote for them.

  • Stayed August 2011, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask r p about TownePlace Suites by Marriott Albany: SUNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly Harper, General Manager at TownePlace Suites by Marriott Albany: SUNY, responded to this review
14 November 2011
Thank you for your feedback. I do apologize that you did not experiance an enjoyable stay at our hotel, as our goal is to ensure each of our guest feel as if they are in a home away from home experiance.
Thank You
Holly Harper
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Portland, Maine
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nice for long-term stay”
4 of 5 stars Reviewed 29 July 2011

My husband is staying here while he completes a job in Albany, and this is a very acceptable alternative to a leased apartment. Staff is courteous and very helpful, the rooms are clean, and the pool area is nice, although pool is only four feet deep. Parking gets a bit full by the end of the day, and the lot is a bit constricted. This hotel is located right across from SUNY, which is a great place to walk. There's an outside gas grill, as well as a fully appointed kitchen. Dishwasher doesn't work that well, but otherwise, the kitchenette is equipped with a full size stove, fridge and microwave. Soda and water machines are located in the building, and snacks and convenience foods in the lobby. There's a (very) small workout room. The laundry room has three washers and four dryers, and although the washers work well, the dryers are not really industrial...it took nearly two hours to dry a load of clothes. The free breakfast is adequate. Overall, a very good value and convenient.

  • Stayed July 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask PammieJB about TownePlace Suites by Marriott Albany: SUNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly Harper, General Manager at TownePlace Suites by Marriott Albany: SUNY, responded to this review
18 August 2011
Thank you for your kind words. We are glad that you enjoyed your stay here as our moto is to ensure our guest feel like they are at home while they are our guests. We hope you had safe travels home and are able to enjoy the rest of your summer. Our entire team looks forward to seeing you again on your travels back to the Albany destination.
Holly Harper
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about TownePlace Suites by Marriott Albany: SUNY

  • Albany Towneplace Suites
Address: 1379 Washington Ave., Albany, NY 12206
Price range (per night):* INR8,345 - 10,698

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