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Holiday Inn – reviews, photos

3.0 of 5
205 Wolf Road, Albany, NY 12205
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Holiday Inn
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Holiday Inn
Holiday Inn
Ranked #27 of 50 hotels in Albany
3.5 of 5 stars 114 Reviews
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114 reviews from our community

What travellers say about this hotel
  • Indoor pool(3)
  • Rooms are clean(3)
  • Business center(3)
Traveller rating
    19
    33
    29
    26
    7
Only show reviews for Family (24) | Couples (22) | Business (43)
Date Rating
Wisconsin
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Okay but overpriced”
3 of 5 stars Reviewed 29 January 2012

This hotel is very average. I was in a room that had a flat screen tv however the furniture was still old and had stains on them. The bathroom was really small. Food was ok. I waited forever to check in. It was 8:00 at night and only 1 person was working behind the desk. If you are a priority club member I would look at a few of the other holiday inn family hotels close by. If you just need a place to stay before you fly out I would think there would be a cheaper option that would be just as good.

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnwolfrd, General Manager at Holiday Inn, responded to this review
6 February 2012
I'm so sorry to hear about your stay with us. We have been making a great deal of improvements on the property from new carpet, flat screen televisions, and fast internet service. We have also been replacing furniture in many of the rooms. There certainly is no excuse for stains though regardless of the age of the furniture. I have followed up with our housekeeping team on this to ensure we address it. I hope that you will give us another opportunity in the future. Safe Travels, Cynthia Stanley, General Manager
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Richmond, Virginia
1 review
“Good hotel”
5 of 5 stars Reviewed 25 January 2012

better stay means calm and quite withour=t any distubence
good reception smily peoples for your help
fine food for value, taste and hydiene
best rooms clean and neat
best service smily face better srvice kind and soft
average spa not to the level but good service
best location vey nice and good site

Room Tip: poolside room
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  • Stayed June 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnwolfrd, General Manager at Holiday Inn, responded to this review
6 February 2012
Short, sweet and to the point...love it!! Looks like you had a nice stay with us and that all went well. Thanks for taking the time to write a review!! Cynthia Stanley, General Manager
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Upstate New York
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Love the indoor pool!”
3 of 5 stars Reviewed 23 January 2012

To start off we went with 2 other couples. Our friend had made the reservation and made the reservation for 3 rooms with king beds next to each other. We we got there the rooms weren't near each other and were though a back door entry. The only part about the rooms being close was they were all at the rear of the building. The front desk staff were very unfriendly and unhelpful. We hear they telling an airline employee who was on a layover that there was no room for him.
We loved the indoor pool and hot tub, wish they were open later though. You can only swim and use the hot tub when lifeguard is on duty. (they were only open until 9)
Restaurant was nothing great. Found it okay at best. They were supposed to have a prime rib special but it ended the week before and never took fliers out of rooms. Service was horrible and food wasn't worth the price.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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HolidayInnwolfrd, General Manager at Holiday Inn, responded to this review
6 February 2012
Glad to read that you loved our pool. It is a fairly large one for an indoor pool with a nice size deck. I was disappointed though that we did not live up to your expectations on other parts of your stay. It is sometimes difficult to get rooms together, especially if the hotel is sold out. I imagine it must have been during your stay if we were unable to accomodate the pilot extending their stay. Regardless of how busy we are though, we do try to accommodate all of our guests requests for their room placement, but unfortuntely, sometimes we are not able to. My apologizes that we were not able to get your three rooms together. I really appreciate your comment in regard to the prime rib. This is a menu item that the hotel has been known for. It was mistakenly taken off the menu, but it back on and being served thanks to your comment. Safe travel in the future and we hope to see you again in the future. Cynthia Stanley, General Manager
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Rochester, New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Nicely remodeled”
4 of 5 stars Reviewed 22 January 2012

I have stayed at this establishment several times in the past. I noticed upon checkin that the decor had been updated. The rooms are very clean and well appointed. The beds are extremely comfortable. The staff are very friendly and acommodating. I would return to this hotel in the future.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HolidayInnwolfrd, General Manager at Holiday Inn, responded to this review
24 January 2012
What a nice review! We have been making several upgrades to our property and it is so nice to hear that you liked them. From new carpeting, lobby furniture, and especially our expanded speed on our high speed internet, we continue to focus on making our hotel a great place for you to stay. It is so nice to read about the staff and guest rooms too. Thank you for your comments and we hope to see you again soon! Cynthia Stanley, General Manager, Holiday Inn Albany
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Albany NY
Senior Contributor
29 reviews 29 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Great Event Spot”
4 of 5 stars Reviewed 18 January 2012

I hosted an event for 125 here. Five meeting rooms, overnight accommodations and two meals. Everything was top shelf, and the staff was very responsive to all our requests. Property is well-maintained, conveniently located and has adequate parking. Meals were well prepared and wait staff very capable.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HolidayInnwolfrd, Manager at Holiday Inn, responded to this review
20 January 2012
Thank you so much for your review and for chosing to have your event with us. From the overnight rooms, meetings and meals, we are so pleased to hear that everything went so well for you. We hope to see you again soon and thank you again for sharing your experience. Cynthia Stanley, General Manager Holiday Inn Albany
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Additional Information about Holiday Inn

  • Holiday Inn Albany
  • Albany Holiday Inn
Address: 205 Wolf Road, Albany, NY 12205
Price range (per night):* INR7,281 - 10,866

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