The hotel is very new and with nice, modern decor. Some of the staff were friendly except for a few who did not sound as enthusiastic and they mostly just pass you by without a greeting. The rooms are clean and I will agree on the thin walls. However, in general the walls of almost all of these apartments in US is thin. It's common to hear the footsteps of those living upstair or the noise from the next room.
Breakfast was nice with a good selection and the cookies during the afternoons were yummy. The things I can find fault with is - if only they had a social hour and they definitely have to change all their pillows to better quality ones. Its too much of a mixture of different pillows that were not in a standard size and they looked old.
- Springhill Suites Albany
