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BEST WESTERN Sovereign Hotel - Albany – reviews, photos

2.5 of 5
1228 Western Ave, Albany, NY 12203
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BEST WESTERN Sovereign Hotel - Albany
Ranked #22 of 50 hotels in Albany
3.5 of 5 stars 183 Reviews
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183 reviews from our community

What travellers say about this hotel
  • Hot breakfast(5)
  • Very comfortable(3)
  • Great stay(3)
Traveller rating
    57
    33
    36
    26
    31
Only show reviews for Family (54) | Couples (30) | Business (46)
Date Rating
Atlanta, Georgia
1 review
“Great Hotel”
5 of 5 stars Reviewed 25 May 2012

This hotel is really great. The staff are really great and helpful. The rooms are nice and clean. The breakfast, served in the joined restaurant is really great. I would really recommend this hotel to anyone staying in the area.

  • Stayed May 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DUUUUUUUUUUDE about BEST WESTERN Sovereign Hotel - Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plaistow, New Hampshire
1 review
“Another great visit to the Best Western in Albany”
5 of 5 stars Reviewed 24 May 2012

We have been going to this hotel for 4 years, our daughter goes to Saint Rose. The staff is excellent, friendly and very helpful. The rooms are clean and location was perfect for us. Recenlty my daughter graduated from college and I reserved 6 rooms for my family, so they could attend graduation. I knew the the Best Western was perfect for our needs and a price you can afford.
This hotel is an excellent value and I'm sure you will enjoy your stay there, like we did, all 16 of us.

  • Stayed May 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ed S about BEST WESTERN Sovereign Hotel - Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Perfect Stay Again”
5 of 5 stars Reviewed 23 May 2012

I've been staying at this hotel for four years now when visiting my college daughters. University At Albany is right across the street, (Western Avenue side), and very convenient. You can walk to the University's sporting events without the hassle of trying to find parking. Throughout the four years, I have experienced this hotel's bad issues and watched them overcome these issues, to become a very nice hotel. The hotel has just grown to make your stay more pleasant, from the room updates and comfort, pleasant staff, along with the added additions to the complementary breakfast. The rooms have always been clean and well stocked with clean towels, coffee, etc. All the rooms have microwaves & refrigerators. The convenience of having a bar/restaurant right on site has always been a plus when the weather had been bad outside. Within walking distance, are more bar/restaurants, which have great food and respectable crowds. I would definitely recommend this hotel if visiting the University. I would stay away from the hotels on the other side of the University (on Washington Ave), for they're twice as expensive and there is nothing around them to walk to, such as restaurants, etc.

  • Stayed May 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LoveMadeiraFLA about BEST WESTERN Sovereign Hotel - Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jared DeMagistris, Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review
24 May 2012
To our loyal customer,

I cannot thank you enough for the kind review you've given us.Your comments mean the world to our staff that all of our hard work they put in every day is noticed. We are privaliged that you've made us your second home when visiting your college student. We are proud of all the changes we've made and are glad to say there are plenty more great additions we are adding this year. We hope to have you back to visit soon!

At your service,

Jared DeMagistris
Director of Hotel Operations
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Boston, Massachusetts
1 review
“Great overnight stay!”
5 of 5 stars Reviewed 15 May 2012

My family recently stayed here on our way thru from East Coast to Ohio. Rooms (one dble & one king) were very clean, beds were comfortable and bathroom well stocked with linens and toiletries. The staff were very helpful, check in and out was a breeze. It was very quiet, and provided a great way stop. We all enjoyed the breakfast in the restaurant area...very complete, with hot and cold foods and a great selection. Being able to have breakfast there makes a huge difference to getting underway the next day. Hotel is well located...some distance off the highway but not so far as to get lost easily. Other bars and restaurants all within small distance. would definitely stay again.

  • Stayed May 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Linda B about BEST WESTERN Sovereign Hotel - Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jared DeMagistris, Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review
24 May 2012
Linda,

Thank you for your kind words and taking the time to share them with us and our friends at Trip Advisor. We do everything we can to create a comfortable and clean experience for all our guest everyday. I will let my breakfast staff know to keep up the great work! We look forward to seeing you on your next trip through Albany.

At your service,

Jared DeMagistris
Director of Hotel Operations
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Boston
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Good value for money”
4 of 5 stars Reviewed 13 May 2012

The reviews had been rather mixed, so we were pleasantly surprised by the Best Western. One of the most comfortable hotel beds I have slept in (though I really this dislike this new fashion of a multitude of little pillows,as a restless sleeper like me rolls off a small pillow). It was very quiet despite being on a main road. The room, though small, was perfectly adequate, and there was plenty of drawer space. The bathroom was bright, with plentiful hot water, and great shower pressure. We didn't use the pool but it was larger than those in similar hotels, and in an atrium, giving the illusion of being out of doors. The breakfast was acceptable, served in in a cheery dining area with plenty of seating (though the main restaurant had a strange smell.) The chocolate chunk cookies we received on checking in were delicious (though the receptionist we had didn't offer them to anyone - I spotted the other receptionist giving them to people so asked - and she also forgot to give us our discount.) At under $100 a night including tax the Best Western was well worth it, and we'll definitely return on our next visit to Albany.

Room Tip: Ask for a room away from the main road.
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  • Stayed May 2012, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MS06 about BEST WESTERN Sovereign Hotel - Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jared DeMagistris, Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review
24 May 2012
To our friends in Boston,

Thank you for taking a moment to share your experience with us at the Best Western Sovereign Hotel on Trip Advisor. I am very glad to hear that you have a great night sleep during your visit with us. The entire staff prides themselves on providing a clean, friendly and comfortable experience for all our guests. I will be sure to let everyone know to keep up the great work! We hope to see you again soon, we will keep the cookies fresh and warm for you.

Travel safe,

Jared DeMagistris
Director of Hotel Operations
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Additional Information about BEST WESTERN Sovereign Hotel - Albany

  • Best Western Sovereign Hotel
  • Albany Best Western
  • Best Western Albany
Address: 1228 Western Ave, Albany, NY 12203
Price range (per night):* INR4,369 - 6,497

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