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CrestHill Suites Albany – reviews, photos

2.5 of 5
1415 Washington Avenue, Albany, NY 12206
Hotel amenities
CrestHill Suites Albany
Ranked #11 of 50 hotels in Albany
4.0 of 5 stars 117 Reviews
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117 reviews from our community

    Trip type
Traveller rating
    50
    38
    8
    9
    12
Date Rating
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
“Pleasant Stay”
3 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

The place is spacious as compared to some of the other rooms I stayed in the other states with a small equipped kitchen. Although the pots and pans were not in good condition and the worn coating did not look safe for use. The sofa was a little damaged and quite dirty. It's mostly hidden cos of the dull green color of the cushion. Furniture wise is not the most modern around but overall it was still acceptable and pleasant. The house keeping service is not the most perfect with a few days, there was no service provided. The hotel staff had to knock on everyone's door to check if it was done. The breakfast was very simple with the least options (in my opinion) as compared to the other similar hotels around the area. I can get waffles, pancakes, yoghurt, better selection of cereals or cooked oats at the hotels that I had been to so far.

It is pleasant but not a place I will come back for my long-term stays.

  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Lyn L about CrestHill Suites Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cresthill, General Manager at CrestHill Suites Albany, responded to this review
27 February 2012
Thank you for taking the time to post a review. We have had many renovations in the past year including new beds and bedding packages in our rooms, new bathrooms and a brand new lobby and meeting room. Some of our sofas and carpets are next on the list!
We do enter each room after a housekeeping attendant cleans it as we want to be sure all guest rooms are cleaned to standard. This is part of our everyday procdure!
Thank you for choosing the CrestHill Suites.
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Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Very enjoyable, very good value for money”
4 of 5 stars Reviewed 23 January 2012

I really enjoyed my stay here. The hotel is modern, clean, well maintained, and is generally a great place to be. The rooms are spacious with the suites offering everything you'd expect, but including really "nice to haves" such as ice makers and dish washers.

Although close to a main road, the rooms were quiet and private. The staff were very friendly and helpful.

The hotel followed up the booking query and confirmation via e-mail promptly, including a follow-up survey afterwards. The e-mails had a very personal touch which is appreciated.

I'd definitely stay again, both for business and on vacation.

  • Stayed May 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DaleTowert about CrestHill Suites Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cresthill, General Manager at CrestHill Suites Albany, responded to this review
27 February 2012
Thank you for taking time to post a review. We are so happy you enjoyed your stay with us and look forward to seeing you again.
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syracuse
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Excellent Stay, Great Location”
5 of 5 stars Reviewed 16 January 2012

I recently stayed at the Cresthill for 4 days. The staff was very attentive and very personable. Loved the breakfast options too. Suite facilities were nice, enjoyed the ice maker in the freezer! Lots to do and easy access to the highway. Bed was very comfortable

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask m c about CrestHill Suites Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cresthill, General Manager at CrestHill Suites Albany, responded to this review
27 February 2012
Thank you so much for taking the time to post a review. We hope to see you again the next time you come to Albany.
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Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Couldn't ask for more”
5 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

I lived at Cresthill for a month. Suite with kitchen was perfect and staff met every request I had for additional cookware, tools, etc. The truly outstanding feature of this hotel, however, is the staff. Patient, helpful, accomodating and always ready to make the extra effort to meet any needs or requests. Can't thank them enough for all they did for me. Highly recommended.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KSKLindenHills about CrestHill Suites Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent group stay...3 families. Dominic rocks!!”
5 of 5 stars Reviewed 3 January 2012

This place is a terrific place to stay with your family and friends. Excellent suite facilities with kitchen and large suite. Dinner was prepared and served by Dominic....great Italian chef who kept us laughing...spaghetti and meatball Tuesday...served with wine and beer!! Incredible value. So relaxing and easy after a great day of shopping. Highly recommend

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kellyandco about CrestHill Suites Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about CrestHill Suites Albany

  • Cresthill Hotel Albany
  • Albany Cresthill Hotel
Address: 1415 Washington Avenue, Albany, NY 12206
Price range (per night):* INR6,329 - 8,682

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