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Chateau de Feuilles – reviews, photos

5.0 of 5
Pointe Cabris, Praslin Island, Seychelles
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Chateau de Feuilles
Ranked #1 of 35 hotels in Praslin Island
5.0 of 5 stars 138 Reviews
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138 reviews from our community

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Traveller rating
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Date Rating
Geneva, Switzerland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
“The best ever !”
5 of 5 stars Reviewed 28 January 2011
13
people found this review helpful

When reading the reviews of Chateau de Feuilles, we were really impressed but never imagined that the actual stay could surpass the already wonderful reviews.
This place is exceptional - it's really hard to pick fault with anything.
Service was superb.
Rooms were amazing.
The place was all luxury.
Spectacular ocean views from everywhere.
The trip to the private island was an unforgettable experience !
The resort is supposed to be the top resort of the Seychelles, and it certainly is !!!

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask chrlac about Chateau de Feuilles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“An amazing wedding experience. The service is just exceptional!”
5 of 5 stars Reviewed 27 January 2011
8
people found this review helpful

My (now) husband and I did a lot of research to find the right hotel in Seychelles for our very intimate wedding. We wanted a beautiful setting, and stress-free planning for our special event. We read reviews, contacted hotels with lots of questions, then made a decision. We decided on Chateau de Feuilles, and we could not have made a better decision.

After my initial emails, Alexandra gave me great information and suggestions about our ceremony. The final decisions would be made once we arrived, but we were able to tie down all of the details with the location and our photographer in advance. The photographer, Laurent Levy, was incredible. Our photos are amazing! They are natural and really capture how much we really enjoyed our wedding day!

When we arrived, we met Andrine. She is Wonder Woman, and made everything a reality! Everyone was fantastic to work with, and Andrine patiently listened and answered my 100+ questions!

And when our big day arrived, everything exceeded our expectations - everything. It really was our dream wedding, and we have the photos to prove it!

The hotel is spectacular. And I you would have to see the views for yourself. There are only 9 rooms on the property and our rooms was just perfect. There was a parlor (sitting room with a table and a Mac!), a very large bathroom and the bedroom (plus the front and back terraces). The view from our bedroom (both sides) was the sea. It was quiet, the service was exceptional and not at all intrusive. And what can I say about the restaurant? The food was incredible. Incredible.

In addition, you get a free car to drive around in during your stay. We did take advantage of this, and spent some time exploring Praslin. We enjoyed our time on the beaches, and in the small shops.

If you are considering a holiday, a romantic trip or (especially!!) a wedding, I recommend this hotel. Everyone works really hard to make sure you are enjoying your holiday, and that is exactly what we did.

I couldn't recommend a nicer hotel, nor one with nicer people and better service!

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
“A small paradise ... but service is not included :-(”
3 of 5 stars Reviewed 3 January 2011
13
people found this review helpful

A very nice hotel (wondeful location, beautiful views, comfortable rooms, etc..). Unfortunately, service is a bit amateurish and not up to an international 5-star standard. Clients are mostly French and may be used to it ... but this is not really acceptable given the price you have to pay (700€/night).
A few examples: no in-room breakfast before 8:15/8:30, reception desk's mistakes, noisy lawnmower in the garden at 8:00am, spider and lizard in the room, bar waiter invisible most of the afternoon, set menu for diner with no options -one appetizer, one entree, one dessert-, very limited wine list, etc.. .
The hotel team and management look tired and not really interested except in finishing their work early. There is a need for a serious upgrade. Until this happens, I will not come back and would not recommend this hotel to a friend.

  • Stayed December 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cedric MOREL, Responsable relations clients at Chateau de Feuilles, responded to this review
10 January 2011
Dear Guest,

We would like to thank you for choosing the Château de Feuilles for your
stay in Seychelles and for sharing your feelings about your experience.
Indeed, it is with such feedbacks that we are able to continuously improve
our services. However, i am at a loss regarding your comment applying to the
nationality of our guests which to our view is not a prequisite to the level
of service that is provided in our property or any other.

The in-room breakfast is provided from 8.00 to 10.00 in the intimacy of your
terrace or in our restaurant, the incident you are referring to is indeed
very rare and we do remember the unfortunate lateness of your breakfast
delivery, please allow me to apologize once again. Furthermore, we would
gladly serve a breakfast in your room the night prior should you be leaving
for an excursion early the next morning or for your early departure, a
service always highly appreciated from our clientele. At the Château we work
essentially with fresh products from our gardens and catches of the day
which in our view represent the best that can be proposed to our guests.
Therefore, our evening menu will change every night with a 4 courses menu,
the testimonies of our guests in this website encourages us to continue with
such. The wine menu has a selection of 128 different references which we
continue to extend but which we can't qualify as poor or limited for the
moment.

We do also remember the intrusion of a lizard and a spider in your room
which you have kindly indicated to us, and immediately removed. When
choosing to stay in a tropical environment, those incident may happen as we
have no control on the wildlife present in Seychelles, however, i would like
to relay my regret regarding this incident.

Rest assured that the Management team will keep on providing the best care
and attention to all of our guests and share with them the passion we have
for our hotel.

We regret that you have left our resort with mixed feelings and we hope that
you could nevertheless bring back with you fond memories of paradise.

With Best Regards,
Farah Jaber
Resident Manager
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Bremen
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“The best place we stayed - ever!”
5 of 5 stars Reviewed 7 October 2010
2
people found this review helpful

We had a wonderful honeymoon start at the Chatau de Feuilles.
If you have the chance to book this hotel - do it!
It is great.
The trip to the private Island (Grand Seour) was our highlight during our complete stay on the Seychelles.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuremberg, Germany
Top Contributor
61 reviews 61 reviews
Reviews in 33 cities Reviews in 33 cities
25 helpful votes 25 helpful votes
“beautiful and luxury resort”
5 of 5 stars Reviewed 23 August 2010
5
people found this review helpful

This is a absolutely beautiful and luxury resort. It belongs to the French luxury chain "relais & Châteaux".

My husband and I have spent 3 nights there. We had a wonderful, elegant sea-view Villa. The resort is on the mountain, no beach, but it has really breathtaking view of ocean, mountain and the surrounding islands.

The jacuzzi on the mountain is a highlight of this resort. The restaurant, located at the swimming pool, is nice decorated place for breakfast and dinning. The breakfast is good, though not many choices, and everyday almost the same. For omelette or scrambled eggs you have to pay extra, and very expensive.

The hotel offered a car which included in the price, so we could drive around in Praslin, not necessarily having dinner every evening in the resort. It's bloody expensive to have dinner in the hotel, O.K. the food was quite delicious and the atmosphere was superb. But it's always good to have some adventures outside and experience the local restaurants.

The room rate is quite high (around 500,-€ per night), maybe because the Seychelles are defined as high-end destinations. .

Anyway, what Seychelles can offer, is not unique, so they really don't need to pretend they are exclusive in the world, so are their prices. Particularly I don't feel comfortable that tourists have always to pay double or three times more than the locals, e.g. boat ticket, entrance fee etc.

But if you MUST go to Seychelles, the resort is good choice in Praslin.

  • Stayed November 2009, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cedric MOREL, Propriétaire at Chateau de Feuilles, responded to this review
13 September 2010
Dear Madam,

I would like to thank you for taking the time to write such a positive review of the Château de Feuilles. Indeed, in our continuous endeavor towards service excellence we take all of our guests’ feedback with the utmost care and attention.

We have already taken the initiative since May 2009 to introduce our new Breakfast Château made with fresh products from our gardens, which also includes eggs cooked to your liking, a new selection of bio coffee and teas, freshly squeezed juices and choices of cereals. We no longer charge extra fees for the breakfast at the Château since more than a year ago wether you enjoy it on the terrace of your suite or in our restaurant.

We have also introduced numerous new services that you can discover on our website. It was our pleasure to have welcomed you to the Château and we look forward to welcoming you once again in the near future.

With Best Regards,
Cédric Morel
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Additional Information about Chateau de Feuilles

  • Chateau De Feuilles Praslin Island
Address: Pointe Cabris, Praslin Island, Seychelles
Price range (per night):* INR25,765 - 36,574

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