We booked this hotel by internet.
When we checked in, corner, not facing to Sea of Galiee, small room was given. We requested to change the room with view, and receptionist easily changed the room without smiling. That room was great view of Galilee, spacious and lovely balcony. Room and bath room was pretty clean, house keeping was done every day. So pretty satisfied for the room.
As other review said, receptionist was a little bit surly. However they did their job properly, gave us trip info, and they helped us to arrange the tour in last minutes. We found out that the guy was working in this hotel for long hour, so he could not keep smiling all the time.
One of the best thing we had from this hotel was the half day trip around Galiee. This trip was only organized a few days of a week. Russian Jewish tour guide had incredible knowledge about this area and we were so impressed though we needed to hear from English translator.
Overall I was satisfied my stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC