Me and my partner stayed there for two nights due to too lazy to move around as it was very hot weather in Padang and unfortunately the air-conditioning that we paid for was not working during the night time but playing tricks on us on day time too. So, we have been paying 125,000Rp per night for two night stays without air-conditioning, talking about giving second chance...
We complaint to the staff but they told us the air-cond will not work and at the same time we saw other room (more expensive) air-cond is running fine. We guessed it probably due to some discrimination and the power generator running outside just not sufficient to support our room's air-cond (even though we switched off all other power in our room). Upon check-out, we refused to pay for our air-cond and they charged us 110,000Rp for a night.
On the positive sides, the staff are very friendly, breakfast is served to the room, with attached bathroom. Overall, it was rather ok experiences for us but don't think would wanna risk staying there again without air-cond.
If you own or manage Hotel Immanuel II, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
- Manage your listing
#AVPropRating($property)