My wife and I visited the hotel in November and we have nothing, but good to say about the hotel and the service. The hotel is a lovely haven of peace in comparison to the hectic city outside. The rooms were bright and clean, the restaurant served delicious Dutch and Indonesian food, breakfast was served overlooking the duck pond, the perfect way to start the day. There was also the added advantage of the swimming pool, perfect after a trip into the jungle! We found the staff to be very polite and helpful and English was spoken. Yes, we did hear the Call to Prayer at 5am, but this is Indonesia and it confirmed we were in an exotic land..and not back home in an English winter.
We also booked with Trijaya Tours and I would highly recommend their tours. Our driver (Welly) was excellent, good english, great sense of humour and we felt very safe on the roads at all times. We did 2 trips, Bukit Lawang and Lake Toba staying the Deli River before, in-between and after the tours which allowed us to relax a little. Sumatra is an adventure and the Hotel deli River offers a nice bit of luxury and their tour company offers tours to suit your length of stay with your driver and own vehicle.
Thanks too for Diana and Dirk who were often on hand to ask about our tours and offer advice.
We hope to stay again.
Martin and Sue
PS If anyone has Welly as their driver on the Lake toba tour, please feel free to mention the Loch Ness Monster at some stage. He will enjoy it.
