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The Hills Bukittinggi – reviews, photos

Jalan Laras Datuk Bandaro, Bukittinggi 26115, Indonesia (Formerly Novotel Bukittinggi)
Hotel amenities
The Hills Bukittinggi
Ranked #2 of 11 hotels in Bukittinggi
3.5 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    3
    10
    7
    1
    2
Date Rating
Darwin, Australia
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“The old girl needs a new pair of shoes”
3 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Majestic to look at, but showing signs of age.

Fridge, drinking water, coffee, tea all provided.

Good bed.

Bathroom needs help, the overhead shower vent was moldy, the sink and the bathtub were showing their age and starting to deteriorate. Very clean though.

Bar service downstairs was woeful, very nice and formal, but useless. It took 3 goes to get me a drink, first because they couldn't make something on the menu, second because they forgot/didn't listen, and then success in the end. Moral of the story: order Bintang.

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask MEW2011 about The Hills Bukittinggi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utrecht, The Netherlands
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“Western standard room in Bukittinggi”
4 of 5 stars Reviewed 16 January 2012
2
people found this review helpful

This was a nice hotel with original local atmosphere but with good equipped rooms like a Best Western Hotel. The de luxe room has a view on Bukittinggi which was very scenic, worth the small extra payment, although the room was the same as the standard room. The location is very central, close to the square with the famous clocktower, nearby eateries, shops and a small market. Nice and interesting to see daily life.
The hotel is probably the best in the area, with a nice layout and a nice restaurant with much choice for breakfast, also there is a swimming pool and a souvenir shop. Service was friendly, we stayed here 2 nights with pleasure.

Room Tip: Pay a little extra for a de luxe room with view of the town in the valley
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  • Stayed February 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask traveloldie about The Hills Bukittinggi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denpasar, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“great experience”
5 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

staff was friendly and very helpful. location was great, near supermarket and many people sell snacks at night. just across to Jam Gadang, a major landmark of the city. unique building, love to take picture inside the building. room was great with balcony. definitely would stay here again if i have the chance.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Indriati W about The Hills Bukittinggi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterloo, Canada
Top Contributor
79 reviews 79 reviews
Reviews in 48 cities Reviews in 48 cities
65 helpful votes 65 helpful votes
“Disappointing Rooms, Terribly Noisy at Nights - Left a Day Early”
2 of 5 stars Reviewed 25 October 2011
5
people found this review helpful

Stayed here for two nights. The entrance and lobby are impressive. In the circular lobby, they maintain a beautiful fountain with floating flower petals in pretty patterns. The lobby was quiet comfortable to lounge away at, which was helpful if you want to use wifi since signal strength in the rooms was poor. Of course, lobbies are not everything. The rooms themselves were disappointing. Although comfortable enough they are definitely older, haven't been renovated in probably 15 years and are definitely getting worn around the edges (although we did see lots of posters with a possible future renovation happening). Overall we felt the rooms were poor value compared to other top hotels we stayed at in Sumatra. However, a much bigger frustration, (and one which led us to leave Bukitinggi a day earlier than expected) was the noise level at night. Our first night there, a Saturday, unfortunately coincided with a wedding. Music blasted from the hotel restaurant until midnight. We complained but were reassured it was just because it was a wedding. Our next night, we were surprised when the music once again started, this time loud (and terrible) karaoke that started at 10 and went until 1 am or so. It wouldn't have been so bad, except that the design of the hotel is that all rooms open directly into circular hallways that look down into the lobby. So if there's any noise coming from the lobby/restaurant, it goes straight up into the rooms. Since the doors are not particularly thick and have gaps, there was no sound isolation. Worse, the beds were uncomfortable. My parents moved rooms twice because they were unhappy with their beds. Overall I would not recommend this hotel. If we'd heard of a better hotel in the city we would have moved there. Bukitinggi was enjoyable to visit, but I would not linger at this hotel.

  • Stayed May 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask CEMMM about The Hills Bukittinggi
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Bandung, Indonesia
Contributor
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Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
“Local Hotel with International Quality”
4 of 5 stars Reviewed 11 September 2011
3
people found this review helpful

The hotel located in the central of Bukittinggi. You can go by walk to Jam Gadang in 1 minute and to Panorama Ngarai Sianok in 10 minutes, the main tourist attractions in Bukittinggi. The traditional market also only by walk. It also has good mountain views.
The hotel facilities is good, complete and well maintained. The food also good and they provide traditional and international food.
For me, it is still the best hotel in Bukittinggi at the moment.

Room Tip: There are some room facing to Jam Gadang and some other to mountain. Don't choose room facing to...
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  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Samuelpas about The Hills Bukittinggi
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View all 11 hotels in Bukittinggi, ranked by popularity »

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Additional Information about The Hills Bukittinggi

  • Novotel Bukittinggi
  • Bukittinggi Novotel
Address: Jalan Laras Datuk Bandaro, Bukittinggi 26115, Indonesia (Formerly Novotel Bukittinggi)
Price range (per night):* INR4,793 - 5,127

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The Hills Bukittinggi
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