Had a really wonderful time due to the renovation of the hotel which was previously rather worn. The staff were excellent, well-groomed, very friendly and took care of the kids at breakfast and when coming from the swimming pool to the dining tables Excellent value considering the tranquility and quietness of the hotel.
Only quibble would be the lack of variety for an evening meal. Perhaps management may also want to put on some events over the weekend such as a barbeque or a particular country's fare once in a while.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15 November 2011
Dear Mr. JackBarr,
Greetings from Sheraton Lampung Hotel.
It is delighted to hear that you and family had a wonderful time at Sheraton Lampung Hotel. Indeed, our resort-styled hotel located in the heart of Bandar Lampung city and surrounded by lush tropical garden and blue swimming pool offer a sanctuary experiences for you and family.
I am happy to hear that our associates provide warm and friendly assistance to you and family. In addition to your feedbacks, we have been creating weekly Saturday Night BBQ Dinner by the pool offer selection of appetiser, fresh seafood, grill, meat, chicken, vegetables and much more. In addition, guest also can enjoy live music performances in The Lobby Straits Bar every evening from Monday to Saturday while enjoying the cocktail and mocktail.
Thank you for your recommendation to TripAdvisor visitors on Starwood Preferred Guest (SPG) membership which all members can enjoy free nights stay and more at all participating Starwood Hotels & Resorts around the world.
Mr. JackBarr, we are looking forward to welcome you and family in the near future to explore the beauty of Lampung Province. Please do not hesitate to contact me personally if I may offer you any assistance prior to your arrival.
Thank you and warm regards,
Izwan Jahri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC