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Hotel Bumi Surabaya – reviews, photos

Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya 60271, Indonesia
Hotel amenities
Hotel Bumi Surabaya
Ranked #24 of 44 hotels in Surabaya
3.0 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    2
    10
    8
    4
    4
Date Rating
surabaya
Senior Contributor
24 reviews 24 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“5 stars hotel that nearly faded away”
3 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

Bumi hotel, formerly Hyatt Surabaya, is located in the CBD, very closed to the biggest mall, foodstall, gramedia convention hall, city hall and many offices in Surabaya.
They have a spacious room with dull carpet, the furniture is outdated and the air condition is very cold, you can not adjust it. Tho, the mattress and pillow is still good.
The gym is not well organized, they have old equipment in the basement closed to sauna, steam and the whirlpool, whereas the new one in the upper level. The pool is very good. Sadly, they demolish the beautiful lawn tennis in the ground level closed to the office building and use it for parking lot, the construction is still ongoing by the time I stayed there.
The breakfast is very basic for 5 stars standard. The surrounding is pretty much safe, during midnight every weekends you can find groups of people clustered base on the vehicle, like Harley Davidson group, VW group, Vespa group, Toyota group, etc. get together along the Basuki Rakhmad street.

Room Tip: Room facing Basuki Rakhmad street has better view
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jakarta
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“OK”
3 of 5 stars Reviewed 29 January 2012

- Spacious rooms & Lobby
- Too many mosquito in the room
- Stained curtains in room (most probably from the mosquito)
- Good varieties on breakfast
- Some broken lamps on corridors
Overall comments: needs to do some "upgrade", rooms look worn out

  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask WRK1511 about Hotel Bumi Surabaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Jakarta Raya, Indonesia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Good business hotel”
3 of 5 stars Reviewed 1 January 2012

Location is good : in the heart of the city. Love the breakfast especially the local food. Sadly no free wifi. But always coming back here for business trip.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Onnie_ks about Hotel Bumi Surabaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surabaya, Indonesia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Suitable for business”
3 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

For my wedding, I received a gift voucher for 2 nights stay at the Executive Club Suite. I've been to Hotel Bumi for numerous times before, but only for attending events. I was surprised by the Executive Club Suite since it was very spacious, with a large living room, a dining room, and a bedroom. The room itself was not too cozy, though. It looked old and smelled damp. But the service from the staffs were great. They sent fresh fruits and towels everyday.
Of course, it's not Hyatt. So don't expect big breakfast in the morning. Only limited menu available for the guests, and it didn't taste as good as before. Even the cakes and pastries in the deli, that used to sell great cakes and pastries, didn't taste wonderful anymore.
I guess this hotel is more suitable for business, since it is located in the central of business disctrict of Surabaya.

  • Stayed July 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask anki53 about Hotel Bumi Surabaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heemstede, Noord-Holland, Netherlands
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Okay”
3 of 5 stars Reviewed 17 November 2011
1
person found this review helpful

Good hotel, but minimized services since its not Hyatt anymore. You notice this. Wifi on room not available. Staff for breakfast delivers poor service.
Room was clean. Overall okay

  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Hotel Bumi Surabaya

  • Hyatt Surabaya
  • Surabaya Hyatt
  • Surabaya Hyatt Regency
Address: Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya 60271, Indonesia
Price range (per night):* INR9,418 - 11,480

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