“A relaxing, well-designed resort with lush, green gardens and a creative pool area”
We checked in early and were given a free upgrade to an executive room because the hotel was quite full. During our one night stay, however, we never felt that it was crowded, due to the cleverly landscaped hotel area and the abundance of trees, plants and nice design features. We were surprised that after checking in we were not shown to our room, and it took us a while to find it.
The executive room was spacious with a large, soft bed, armchair, desk and chair, plenty of wardrobe space and a flatscreen TV, an empty minibar fridge, tea and coffee making facilities and a safe. The air-conditioning worked but we couldn’t make it very cold; even if we set it to a very lower temperature there was little difference. There was a balcony outside which faced into some palm trees with the large lawn of the gardens behind. The bathroom was nice, with a shower over the large bath. We had some difficulty removing the bath plug. There was some mould around the top of the washbasin, though it was not visible from above. Free wifi was available in our room, which I used a great deal. The speed was good, but the username and password we were given would only allow one user at a time, meaning that my husband and I could not log on simultaneously. The TV had all the local Indonesian channels, as well as BBC News 24, HBO, Star Sports, Cartoon Network and a few others. Before we went to sleep we had difficulty switching off all the lamps in our room; there were several switches that didn’t do anything and lamps that wouldn’t turn off. In the end we just unplugged them.
The hotel has a gym, and separate ladies’ and gents’ sauna and jacuzzi. I tried the jacuzzi but found that the water splashed really high into the air, so it wasn’t really a gentle relaxing activity. The well-stocked gym has two rooms, one for fitness with treadmills and exercise bikes and the other with weight-training equipment. The swimming pool is very well designed, in a free form shape set in gardens with stone carvings, plenty of plants and trees, and a bar. Sunbeds and parasols are set on a terraced area overlooking the pool, and there is a children’s pool attached to the main one.
Free wifi is available in the hotel lobby (for non-guests as well as guests) from the 24 hour cafe. We enjoyed a free welcome drink from the cafe and made use of the fast internet.
Breakfast was a large buffet with something to suit all tastes. There was bread and cakes, cereal and yoghurt, pancakes, fried foods, Indonesian foods like bubur, bakso and rice dishes.
Overall, we were very pleased with the hotel; it has a relaxing atmosphere and a resort-like feel, which is what we were looking for.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC