I stayed at this hotel on Nov 23rd , 2011 and checking out on Nov 24th,2011.
The bill was paid using a visa credit card, but when the credit card statement came, it showed the bill was charge twice with the same amount !
When I tried to contact the accounting department of the hotel, they seemed confused to handle this matter.
It is unbelievable due to I book the room directly from their official site and how possible they can double charge the guest !
Lucky, I am from Indonesia. How if I am from overseas ? The refund process will take forever to settle.
