We left after one night (we were supposed to stay 3). They took us to our first room and we found 4 dead bugs including a roach + a roach running around in the closet. They upgraded us to the room right by the hot tub (much nicer room) BUT after we came back from dinner there were 2 dead roaches on the floor and we found throughout the evening 3 giant spiders (as in 5 inches big giant) on our bed netting - alive.
This place has a lot of potential, but it's a bit run down and their biggest issue is the inch gaps around all the doors. They aren't even trying to keep the bugs out. We tried to explain that it was a pretty simple fix to keep the bugs out just by sealing those inch gaps around all the doors and their response was "this is a jungle. there are bugs." Yeah, we get that, but maybe you could do a little more not to invite them in?
The only reason this place gets 2 stars is because it really is in a beautiful location and they really could be a great resort. But not with all the bugs. Also just to add, the rooms were dirty and there were 2 leaks in our roof and puddles all over the place.
- Natura Hotel Ubud
- Natura Resort Ubud
