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The Mansion Resort Hotel & Spa – reviews, photos

5.0 of 5
Jl. Penestanan, Sayan, Ubud, Bali 80571 , Indonesia
Hotel amenities
The Mansion Resort Hotel & Spa
Ranked #51 of 103 hotels in Ubud
4.0 of 5 stars 198 Reviews
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198 reviews from our community

What travellers say about this hotel
  • Free shuttle(5)
  • Main building(5)
  • Swimming pool(4)
  • Indochine restaurant(4)
  • Very friendly(3)
  • Would highly recommend(3)
  • Breakfast menu(3)
  • Art collection(3)
Traveller rating
    87
    66
    18
    17
    10
Only show reviews for Family (23) | Couples (66) | Business (1)
Date Rating
sydney
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
33 helpful votes 33 helpful votes
“Beautifully bizarre”
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

firstly. this was the first time i booked with agoda. i travel frequently last minute and a friend steered me to this booking website with praise. well i am seriously impressed. when i booked this i realised afterwards about extra taxes etc. being australian it was unexpected but legitimate. i made a complaint and bingo within a few hours a response not only explained the booking stages but also reimbursed me a minimal amount as a sign of gentlemanship. so the trust began. as always its about what you want. i flew direct from sydney and begun my adventure at the mansion ubud. i travelled alone so my needs are different than most. i wanted a place to chill and relax. a place to climatise. i chose to get taxi prepaid from airpot for rup. wish now i had paid extra and paid the mansion a little extra for the airport pickup. more comfy and less stress. my transfers were not included. from the moment i arrived till departure i felt "cared " for. the staff are fresh and sweet. i felt quite self conscious at first. my room was to die for. i had the kresna room and it was soo beautiful...wish my husband was with me as it was a romantic room. it was near the reception and middle pool. i was upgraded and still wonder if it was dreadful mistake on their behalf! the grounds are wonderful as i was definately in the mood for reading by the pool...which i nearly had to myself!!!!! there was internet in the reception area for contact. i hired a car for au fro the 6 hr tour of temples etc etc. his english wasn't great but friendly of course. take a sarong with you cause its a hassle buying when touring. its a big walk in the heat to town....hire a driver . it cost me $3 to get back in the night. if you want to be in the action then i suggest stay in ubud itself. if u want the tranquilty then this is the place.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maimi
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Going back in time beautiful hotel more on classical look”
5 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

You may find yourself back in time staying here the grounds are huge, the hotel is nice and the hospitality is amazing the staff are always smiling and very willing to help and satisfy your needs you may have to put up with some bugs but that is because of the vegetation around the place. Overall a nice experience.

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Excellent spa and scenic hotel though food could be better”
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

The hotel is located in a quiet scenic area of Ubud - it is close enough to the city center of Ubud and a short drive away from the crafts villages of Mars and Cheluk.
The sheer beauty of the hotel is its main strength with little water bodies and gorgeous handicrafts surrounding it.

Where the hotel lacks 5-star ratings is the food - average breakfast, limited continental choices as also the service - the staff try hard but limited english and training means they are not always able to meet your requirements or take too long for the same.

However I would recommend the hotel to those looking to live in Ubud...try the spa!

Room Tip: Be close to the central water body - better views and less mosquitoes...
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  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yanchep, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Lush grounds surrounded by friendly smiles”
4 of 5 stars Reviewed 20 January 2012
2
people found this review helpful

My wife and I found the staff to be very friendly and eager to please. The grounds are lush and relaxing with a very talented frog & gecko orchestra playing one night in the rain. although it rained 3 out of the 5 days we spent in Ubud it had no impact on our stay as it was another reason to have a massage at the spa by very friendly and proffessional staff. The only negitive was a blocked shower drain but that was fixed immediately. The Hotel is a merging of old Bali and French provincial. ( I was told that the building was originally the residence of the Prefecture) There is a free scheduled shuttles to and from Ubud. One tip I have is learn some Basic Balinese as this always gets a laugh & is appreciated. I would highly recommend this hotel and would go back again.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Canberra
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“what's to complain about?”
5 of 5 stars Reviewed 20 January 2012
2
people found this review helpful

Our first hotel and a wonderful surprise. Some reviews on Tripadvisor made me doubt the wisdom of booking here but I was really pleasantly surprised. The gardens and pools and fountains are stunning with mossy statues and the sounds of fountains, mini waterfalls and general gurgling often the only noise. The staff are wonderful - nothing is too much trouble. Our room was clean and beautifully furnished - we even had an extra room for my son at no extra charge. The pools were a real highlight to my children who had to try all of them before we could leave. Not walkable to Ubud but no trouble getting an air con taxi for 5 bucks if the shuttle time doesn't suit you.

Room Tip: We stayed in the Shinta room in the Jasmine building which had a view of the staircase in front - tr...
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask worktolive22 about The Mansion Resort Hotel & Spa
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Additional Information about The Mansion Resort Hotel & Spa

  • Mansion Hotel Ubud
  • The Mansion Hotel
Address: Jl. Penestanan, Sayan, Ubud, Bali 80571 , Indonesia
Price range (per night):* INR5,684 - 12,539

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