Our family comprising of 4 adults and 3 children (all below 7 years old) stayed at Waka Namya for 5 nights during our trip to Bali. We had a memorable stay. Everthing from the beds to the front lawn near the lobby was done with great detail. We stayed at 2 deluxe villas facing the swimming pool and it was the most comfortable room that I have ever stayed in all my travels. The rooms are huge and kept very clean. I particularly love the outdoor shower and the little details like the bottles of bath foam, shampoo and the baskets filled with clean towels.
The staff were great. It was really hard to look for people who serve the guests with passion. Everyone was so helpful and very resourceful. Just ask anyone anything and they are able to give you the best tips and advice. The hotel staff love to interact with their guests. They seemed to be able to find time to sit and chat with you by the pool, restaurant even when they are busy making bedsor attending to guests calls.
The free shuttle is very useful since the hotel is located slightly off the centre of Ubud. The service is very prompt too. Just call the front desk for a shuttle and the driver is at your service.
The restaurant staff seems to know the time you arrive for breakfast. Everyday when we arrived at the restaurant, our table is already set, together with a baby high chair for our 1 1/2 year old daughter. We cannot recall a moment where we have to wait for our table. Everything was at our disposal the moment we step into the room. We enjoyed all the meals at Wakanamya. The menu was simple yet delicious. We weren't also be able to enjoy our meals if not for the staffs' patience in handling our 3 little children - at no charge. Ngurah, our children still remember you.
I would strongly recommend Wakanamya to all families travelling to Bali. It is a very family friendly environment, safe, comfortable and indeed good value for money (it is true that we are paying for a 5 star service for a 3 star hotel).
To all readers, go for Wakanamya. There is no need to think twice about it.
God bless Wakanamya !
