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The Bale – reviews, photos

5.0 of 5
Jalan Raya Nusa Dua Selatan, Nusa Dua, Bali 80363, Indonesia
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The Bale
Ranked #1 of 25 hotels in Nusa Dua
4.5 of 5 stars 215 Reviews
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215 reviews from our community

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Palm Beach, Florida
2 reviews
3 helpful votes 3 helpful votes
“Best way to end our vacation”
5 of 5 stars Reviewed 11 February 2012
2
people found this review helpful

After a month of traveling throughout Australia and Bali, the final days of our trip were spent at the BALE. We would not of imagined a better setting for relaxation and reflection before departing to fly back to the US. The service was beyond exceptional, the spa was soothing and the food was delicious. Michele, the general manager, went above and beyond in making us feel welcomed and appreciated as guests.
It rained the entire 48 hours of our stay, and we could of cared less. My husband and I curled up in our covered outdoor bungalow and watched the water fall from the sky into our private pool. We meandered to the spa for a spell and ate dinner in our room. The BALE will astound you rain or shine!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Courtney B about The Bale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele Giraudo, General Manager at The Bale, responded to this review
13 February 2012
Dear Courtney B

Thank you very much for taking the time to write a review of your stay with us.

It was a great pleasure to meet you and your husband during your time here. I am 100% in agreement with you about the rainy days at The Bale, they are so relaxing, and our staff go outof their ways to make sure you are well taken care of.

I do hope to see you soon,

Ciao,

Michele
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Perth
1 review
3 helpful votes 3 helpful votes
“Relaxing in luxury”
5 of 5 stars Reviewed 4 February 2012
3
people found this review helpful

We stayed at the Bale in December 2011 on a short getaway from Perth, and our entire experience surpassed our expectations.

We were greeted at the airport by a friendly driver with cold towels, airconditioning and delicious fresh fruit, which was a lovely welcome to the island of Bali. From check-in to check-out the staff could not have been more attentive, warm and friendly. Everyone working around the hotel had a welcoming smile when we saw them, from the butlers and concierge to the restaurant staff and gardeners.

The restaurant was fantastic, and the variety of food (in addition to the delicious cocktails each evening by the common pool) was excellent. Just as easy as heading to the Faces restaurant was to arrange for the restaurant to come to us - and we enjoyed many of our meals in our own pavillion. The wait staff were just as attentive, and we had some wonderful conversations with them, including Siriani who was so friendly and made us feel right at home.

We stayed in a single deluxe pavillion. On of the butlers showed us around when we arrived, and poured us a welcome drink while we were able to check in in the privacy of our own room. The single deluxe pavillion was just amazing - so well appointed. Read all the reviews below - and they are all accurate. The rooms are just so luxurious.

We had a massage at the Spa which was so relaxing, but make sure you book with a couple of days notice because they are very popular and advance bookings are essential.

It's the little things at the Bale that make it so amazingly luxurious. When we sat down by the main pool late in the afternoon, we were not just given a free cocktail, but fresh cold towels, small satays and warm nuts and treats.

We felt well looked after, and Michele the General Manager greeted us several times with warm conversation and to make sure we were enjoying ourselves (and had some great tips for restaurants in the area).

All in all, if you're looking for a luxury getaway, you must try the Bale. We most certainly will be back again!

Andrew and Brooke

Room Tip: Ask for a room overlooking the golf course
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Andrew G about The Bale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele Giraudo, General Manager at The Bale, responded to this review
12 February 2012
Dear Andrew G

Thank you for posting your review on TripAdvisor.com.

I am very glad you enjoyed your time spent at The Bale and that we were able to deliver you a near perfect experience. I have shared with the teams concerned your praise and appreciation.

We all look forward to welcoming you again soon.

Ciao!

Michele
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Hong Kong, China
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
“Great pool villas and outstanding service”
5 of 5 stars Reviewed 26 January 2012
3
people found this review helpful

We stayed in July 2011 for 5-6 nights. We spent quite a bit of time researching options for a hotel with a pool villa in Bali, and picked the Bale in the end because we believed it offered the best value package. We booked the Deluxe Pavilion, which gets you a larger villa/pool, as well as lunch, dinner or a 60-minute spa package thrown in per person (plus breakfast and free cocktails 6-8pm). Our experience of boutique/5-star hotels is that the cost of meals can quick add up, so this seemed a good way to enjoy our stay without worrying too much about costs! All in all, I think we were paying around USD 400+ per night.

In booking the hotel, we nearly overlooked because the website doesn't do a very good job I think of selling the hotel. By that I mean that there aren't too many large images to give you a feel for the place - you have to find the image gallery.

We arranged an airport pick up, and arrived at night. The resort itself has quite a neutral colour palette and spartan look, from the light coloured stone. The villas themselves are massive with a Bali style roofing (high ceiling) and woods, a large pool, garden and day bed area. The look is a little bit spartan/plain, and whilst modern, I wouldn't say the design is trendy. There's a large seating area in the villa, desk and large cupboards. The bathroom is large and on one side opens up to the pool and on the other to an outside shower (this design seems a little silly though, as if you want to shower before/after the pool, you need to walk through the bathroom). There's a massive bath tub also. The bed was fairly comfortable, although there were quite a few mosquitoes which was an issue - the hotel staff did supply a spray and plug-in repellent, although these weren't 100% effective. We kept the doors and windows shut, but still had problems - I'm not sure unfortunately what more the hotel could do though unfortunately.

But the truth is, you won't be spending much time inside... Despite there being a very nice main pool at the hotel, we spent nearly all our time chilling by our own villa pool. The sunbeds and the shaded day bed were great. The villa location was discreet and private.

The breakfast at the Bale was one of the highlights of our trip. You can order anything you want from the menu, and enjoy these at the restaurant or in the comfort of your villa (as we did most days). We still talk about how good the breakfast was months after... (it's one of the best hotel breakfasts I've had...if not the best). We very much enjoyed the rest of the food at the restaurant also - both in terms of the menus (as part of the Deluxe Pavilion package) and when ordering a-la-carte, at both lunch and dinner. There was a good mix of local and western cuisines.The free cocktails 6-8pm also were phenomenal.

We visited the nearby beach (around a ten minute walk) and saw the reserved area for the hotel. To be honest though, when you have a gorgeous private pool villa, why would you want to go down to the beach? The beach itself was nothing special to be honest. There are a few bar/restaurants if you want some cheap beer and food.

We did a bit of exploring also in the nearby Nusa Dua area (worth an evening stroll to check out the shops, bars and food) - the hotel kindly provided a car. We also arranged a day trip to Ubud with the hotel (nice town and great to see the rice terraces, but terrible traffic to and from), and had dinner one night in Jimbaran (sea food out on the beach - well worth it).

We tried the spa which was great - as most spas though in luxury hotels, the prices are high compared to what you could pay elsewhere in Bali (though luckily it was included in our package).

Aside from our great pool villa and the food/drink/spa package that I've mentioned, what really set aside the hotel was the quality of the service. Everyone was incredibly friendly and the service was extremely attentive and faultless (very rare in Asia). The manager would also frequently stop by in the evening to ensure we were having a pleasant stay and would introduce us to various members of staff, e.g. the chef. I really liked the personal touch, and the quality of the recommendations that were made to help us enjoy our stay.

We had one of our best holidays staying at the Bale, and would thoroughly recommend it to other couples looking for a romantic luxury break in a great boutique hotel.

Room Tip: Upgrade to the Deluxe Pavilion for the half board/spa package and free cocktails!
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  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask seblong about The Bale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele Giraudo, General Manager at The Bale, responded to this review
2 February 2012
Dear seblong

Thank you very much for taking the time too write such an extensive review of your time at The Bale! We really appreciate it.

I fully agree with you that the Deluxe Single Pavilions offer the better value and experience at The Bale, although we are fully renovating all the Single Pavilions as I write. We are also touching up the Deluxe Single Pavilions and we are confident that some design improvements will manage to improve the mosquitoes issues.

Thank you for your comments about the website, we will try to make it more graphic in order to make justice to the beautiful property we have the chance to work at.

I have shared with our culinary team, therapists and the whole team your congratulations about the quality of the services provided and the overall service. We do pride ourselves to deliver ultra personalized service and I am glad to see that you enjoyed it.

I hope to see you again soon!!!

Ciao!

Michele
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Noosa, Australia
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“World Class Service”
5 of 5 stars Reviewed 20 January 2012

On the way back from 6 weeks in Europe we decided to break up the trip home and relax in Bali.
My partner found us the most perfect place to finish an amazing holiday.

In all our hotels on this trip i must say the service and attention to detail under the great guidance of the GM was faultless. I can not believe it is undergoing a renovation as it was already fantastic and can not wait to go back when the renovation is finished latter this year.
The restaurant is excellent, great breakfast, great for dinner and the floor staff are seriously good. I look forward to our return

The Bale is a world class property so close to Australia

Room Tip: spoil yourself and upgrade to the larger villas its worth the difference
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  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask David L about The Bale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele Giraudo, General Manager at The Bale, responded to this review
2 February 2012
Dear David L

Thank you for taking the time to post a review about us on TripAdvisor.com. We really appreciate it.

It was a pleasure having you at The Bale and we do look forward to your next visit after renovation, it will be awesome!

Ciao!

Michele
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Melbourne,Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Went for a three day break. Wished we'd stayed longer.”
4 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

I read the reviews and they convinced us to stay there.Better than my expectations.Such peaceful attractive surroundings.The beach at Nusa Dua is only average but I'm Australian so have a different perspective to many travellers.We found most of the beaches around that southern part of Bali were a bit average.But back to the Bale....the staff were sooo helpful and our villa was divine. Having said all that,the manager told us they are about to renovate so it will be even more beautiful soon. Not sure how they can improve on it.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask cocksy about The Bale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele Giraudo, General Manager at The Bale, responded to this review
19 January 2012
Dear Coksy

Thank you very much for taking the time to write a review on TripAdvisor for others to understand what The Bale is about. One of the main things we are about is the friendliness of our team, The Bale family.

Regarding the renovation, we have now started and the resort will be open with all new features on May 1st. We will have newly built bathrooms for our Single and Double Pavilions while for the public areas they will be all new.

Thank you again,

Ciao.

Michele
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Additional Information about The Bale

  • Bale Nusa Dua
  • Bale Hotel Nusa Dua
Address: Jalan Raya Nusa Dua Selatan, Nusa Dua, Bali 80363, Indonesia
Price range (per night):* INR23,685 - 53,501

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