Arrived in Bali late at night and booked into this hotel for one night. I wanted to leave as soon as I saw the room - I couldn't believe this place existed. It's more like one star accommodation. The room and bathroom is old and disgusting and the towel provided was old and ratty, not even sure if it was clean. Would not recommend anyone stay here...way overpriced! Look elsewhere!

I have to say , we had a 'special tariff' on this one, not, this hotel was way too overpriced ! We stayed here for 2 nights and both evenings/nights the electricity went off and on. They wanted to give us another room, a little old rubbish room, and we asked them if they were 'crazy' comparing with our current room (newer) , we wanted to get a discount because of all the trouble but unfortunately they didn't. Those people don't understand how to be polite and run a hotel with which you can make come guests return.... if they had given us any compensations we would've writen a nice review.

Bali is known for its wonderful hospitality and friendly people. We went in a very high season (Christmas holidays) and as other places were already fully booked, we settled with a superior room at this hotel. Considering the price (USD 150 per night), we expected quality and service. Sadly there was lack of both. Our airconditioning did not work and when we reported this to the reception, they sent in different people who knew absolutely nothing about airconditionings (first the bell boy, then the security guard, then a waiter) and kept playing with the remote control. After two tiring hours and nothing fixed, we told the reception that we would like to change rooms. They were being very difficult about it and said that they were fully booked. They did not have any other vacant superior room and as such we were downgraded to another room. When I enquired for a possible reimbursement of my money, again they were being difficult and said that we needed to talk to the manager who had left already. The next morning we spoke to the manager who basically refused to return any money and moved us to another superior room, where the aircon did work but where water pressure was very low. I was enraged but there was nothing that we could do.

Breakfast came with the room but was again very basic and little. The whole place is totally overpriced and it's not worth the money you're paying for.

All in all, very bad impression. No friendlines, no apologies for making us paying customers wait for 2 hours (not even a complimentary drink or something for compensation), no extra service. We left the hotel one day earlier than planned and went to stay at another hotel called Puri Wisata Bungalows, which offered lower prices and so much better service.

I would never ever go back to Simpang Inn again and I would recommend other travellers to seek elsewhere. Kuta has plenty of other options. Being an Indonesian myself, I was disillusioned by this experience. These people need to get some hospitality courses.

I got it from Airport as an advice for my price range = 30$.in high season !! Is an double bed.
If you only need a bed for stay ..maybe you will find cheaper one.
No lights on the bed,no curtain nor hooks in the bath-room , bring a basket for the litter !! lol ...
If there would be NOT this rules ( no over night guests nor part -timer etc.) i get the idea , this hotel would be only for them clients ! No frigerator in room , TV only local stations ..
For the price absolutly overpriced .
Breakfast : if you need only cigarette and coffee .so this stay is a good choice one more .
One cup of Tea or Coffee/two slices of toast /butter and jam and glas of juice ! Maybe Buffet if you book online /higher category .
And you are not alone in night : mosquitos like to bites you..lol
A/C was okay. And Bathtub too...

Th.Knopf
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