I booked and paid for a superior room, and as I usually stay at budget hotels I had an idea of what to expect. This hotel was terrible, in the room no tissues (thought that would be fairly basic) stained towels and bed cover, no hair drier. Hotel does not supply mosquito coils will send someone to spray if requested but will not leave the spray. Safe did not work had to have it fixed twice.
Waited 30 mins for pool towels, always had to ask for pool towels. After 2 sleepless nights with barking dogs we asked to be moved this room was much better except the toilet kept blocking and had to be fixed, the safe was another problem and the air con did not swing it remained fixed and was not effective.Rodent droppings on the window ledge threadbare towels.
The only good thing about this hotel is the pool however there is no shade and no umbrellas provided
as I said never again
- Also Known As:
- Bali Ayu Hotel Kuta
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