Sorry we didnt enjoy this hotel,
it looks lovely , very pretty, and quite small . The foyer and restaurant are open air. the staff friendly but not to the quality as the last place we stayed which is the Aston Bali resort and spa at tanjung benoa.
we were in room 502 on the top floor, a very small room for 3 people, the rooms were lovely , beds comfy , no top sheet which I thought was strange and everything was very clean but no character at all, the tv was ok plenty of channels but poor quality, and the tv was made to look bigger with a mirror behind it.
there is nothing in the fridge which could be good or bad how ever you choose to look at it, very minimal hanging space for towels or bathers, not enough space for more than 2 towels to hang and then they are over the toilet!!!!!!!!
there are no seats on the balcony and they ask you not to hang anything over the balcony as they want it to continue to look pretty, the balcony is pretty much useless, a good size though but useless,
we stayed for 3 nights , it is VERY noisy at night, we were woken by people moving into rooms at 1045pm, staff moving in spare beds for these people banging over and over, glasses being broken at 3am, yelling and drunks jumping in pool at 530am and then kids screaming in the pool at 7am!!!!!
when I spoke to staff about the noise they just shrugged their shoulders!!
when another lady asked for chairs for the balconies she was told they had run out....... funny how no balconies had chairs!!
we had room service once, we didn't get exactly what we ordered as the person taking the order obviously shouldn't have been her English was very poor, and there is no where to sit and eat this food .
The Pool is only 1.2 metres deep which is just crazy and it was cloudy water..... there were a few pool chairs but not enough for everyone. there was no sun on the pool as it is surrounded by 4 stories so unless its midday dont bother with sunscreen
Breakfast was ok, the cold juices were not cold, and the warm food was not warm, the breads and pastries were covered with napkins to keep out the flies - there were lots of flies-
they need to invest in better ways to cover food. and the pancakes were cold and tough,
there were always lots of smokers near the restaurant - something I have not noticed before
no swim up bar
while staying here we felt like the owners had run out of money, ie no balcony furniture, minimal seats at pool, no decent covers for food, some rooms on the top floor were empty of furniture, we could see in the windows,
I think to stay here you only want to stay for a very short time. or be young and drunk.
there were lots of children and yet I have seen this place advertised as Adults only on Expedia .com.au.........go figure!!!!!
it is a 5 minute walk to discovery kartika shopping centre, waterbom park which makes up for the poor excuse for a pool at this hotel , also you must go to Bubba Gumps which is a 10 minute walk past waterbom park .
we walked to poppies lane 1 and 2 from here.
Im sorry I couldnt give a better review , I really wanted to but appart from being clean and pretty it lacked alot of other stuff
Try another hotel
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC