Like my title suggests, this is good if your traveling on a budget. For approx USD50/night, it's considerably cheap for a hotel.
I stayed 3 nights here with my extended family and had booked 4 Deluxe rooms. The entrance of the hotel itself wasn't impressive, in fact to be honest, it looked gloomy and a bit eerie. Check-in was a breeze however 2 of the rooms weren't ready til 2pm (we arrived hotel around 1pm). We waited till 2.15pm- unavailable still and hotel staffs promised to deliver the access cards to our room immediately once ready. 3pm, still no news so we decided to just leave the hotel for our lunch.
Location: Far from main attractions in Kuta. Approximately 5mins drive/30mins walk. However, 2 convenience stores are right across the road- Thank God! Also a massage shop beside Circle K, which operates till 12pm. We called for the in-room service from this shop and it costed me 110K rupiah for 1hr body massage- very cheap!
Rooms: Good space and nice fluffy bed and thats about all. The parquet flooring in 2 of the rooms were peeled off. This is such an eyesore, wonder why no rectifications has been made. Dont think this is new case as previous reviews had this same issue! ;Toilet had a very bad sourish smell. While washing my hands in the basin, i was wondering why it was leaking, only to discover it was halfway about to drop! Aircon took a long time to get cool- not even after 30mins! My room didnt had a cooler/fridge and i had to request for one. But this is redundant as it was not even working!! all 4 rooms had the same problem! 2nd day, after a tiring day outside, we came to a uncleaned room- called reception to report, empty promises again- no one came to clean up. Husband requested for a universal adapter- TWICE. Never arrived.
Breakfast- very minimal.
Pool: Don't think it's being cleaned daily. Flooring of the pool was dirty and you could see debris on it.
Towels were dirty and i felt disgusted using it but no choice- didnt bring along any. Definitely has seen way too many better days. And the shower curtain, you would think it was two-toned- white on top and horribly yellow on the bottom.
Wifi- This is free. And slow.
Would i come back again? I'll pass.
Difference between Deluxe and Superior Room is just in the view. All Deluxe rooms have pool view. Fo...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
25 August 2012
Dear Valuable Guest,
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Tommy B. Santoso
BEST WESTERN Resort Kuta
This response is the subjective opinion of the management representative and not of TripAdvisor LLC