Stayed here 6 nights just after New Years. We had 4 bedroom villa B8. I'll start with the negatives since there are so many...first day we had maintenance guys working for a good 4 hrs digging up the grass fixing the wiring. Not exactly what you want when you book a private villa. There are no lounge chairs to lay down next to our private pool, nor the shared pool. The bottom of our pool was quite slimy. I did not bother going in more than 5 minutes on the first day. As for the common pool, as I was swimming the maintenance staff poured big buckets of what I assume was chlorine into the pool. Not very nice to have such strong fumes! The kitchenette has a stale scent consistent with not proper cleaning. The villas are overrun by cats that are constantly around looking for food. A lot of flies by the living room seating area. In the bathroom, the shower head has no holder in the wall so you need to always hold it up and have just one hand to rinse/lather with. AC in one of the rooms was not working.
I ordered room service one day and they only brought some of our food. When I asked them what happened they said that the front desk had taken my order and didn't give it to them. Only then they asked me if I still wanted my food....uhhh what? Why would I order if I didn't want it?
On a positive note the staff is nice and they try, but there are just too many hardware problems at this hotel to stay at again.
