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Palace on Steps – reviews, photos

D - 21/11, Rana Mahal Ghat, | Bangoli Tola, Varanasi 221001, India
Hotel amenities
Palace on Steps
Ranked #18 of 49 hotels in Varanasi
3.0 of 5 stars 118 Reviews
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118 reviews from our community

What travellers say about this hotel
  • Rooftop restaurant(4)
  • Friendly and helpful(4)
  • HOT WATER(3)
  • Good value(3)
  • Great view(3)
Traveller rating
    29
    33
    12
    13
    31
Only show reviews for Family (13) | Couples (36) | Business (1)
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Definietly for the location!”
4 of 5 stars Reviewed 2 February 2012

A fair review!

Firstly, when compared with other hotels in Europe and western countries, this place is definitely not a palace. But for India and especially when compared to other places in Varanasi, then it is by every means a palace! It is perched high above the Ganges in the most beautiful location and the views are absolutely breathtaking! I had to force myself to leave the room!

The bed was super comfortable although there were stained sheets, and the blanket they gave me was clean and soft and not filled with dust as all blankets Ive used in India were!

The bathroom was a little squashy and the hot water only worked on the first day. It wasn't until I checked out, someone told me the switch had been turned off.

The breakfast was very basic and you even had to pay for a second cup of coffee! The food at the restaurant was delicious, a little overpriced but not my too much. The restaurant is located inside a cage so it feels like you're in a zoo but when the monkeys start to run about you're glad it's there. There's more seating outside caged areas with more breathtaking views.

The hotel charges double for everything that you can organise on your own.

But what made my stay entirely enjoyable was spending time with Laleet, a wise 15 year old student supplied by the hotel who took me around Varanasi and where ever I wanted to go. He was polite, curtious, knowledgeable and always wore a smile. He took me to his home and introduced me to his mother and I got a real feel for how the people of Varanasi live. He explained the burning rituals and about all the different Hindu gods. His English was great and nothing was too much for him. He was also honest and even cared for me after I had paid him. He helped with my bags and even bought me water as I was leaving. He truly restored my faith in humans. Don't change Laleet!

All in all my stay at Palace on Steps was enjoyable and if you don't expect more from India than it has to offer then you will also be pleased. Would definitely stay there again.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibiza, Spain
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“good view, terrible hotel”
1 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I was very relieved that we only booked one night at this place. We booked the "suite" which we were told was the best room they had. It was beyond any description...the blankets were not humid, they were wet !! Seems like they had no time to dry them as the weather was poor... anyhow the bathroom was terrible and the hot water lasted for very short time. The food was expensive comparing to other hotels in India and the tables dirty, no one cared for poper cleaning, so you have the pleasure to dine at a sticky table. The included breakfast was poor.
The only thing that is positive about this place is the location, we had a great view from our balcony over the river Ganges and were close to all attractions.
For the taxi it is impossible to get to the hotel, you will need someone who leads you to its door, as there are only narrow ways to it, walking halfway possible but impossible for wheels.

Room Tip: there are no good rooms, the "suite" was bad enough
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  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Senior Contributor
31 reviews 31 reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
“Amazing history, view and location”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

This is Maharana Pratap's palace in Kashi, his retreat from the extraordinarily active life he led. As given in the name, it is on the ghat steps leading straight to Rana Mahal Ghat, on the banks of Ganga. The view of Ganga from 206 was so amazing that i had no desire to step out - i stayed in for more than 24 hours at a stretch and found that this room is indeed special: it was the Maharana's mediation area and later on, has been used by some gurus in the tradition of Paramahamsa Yogananda. The resaturant is on the roof and serves healthy delicious food, which is worth the wait for fresly made food. The reception staff are helpful, but not always efficient:do not expect promptness always to avoid disappointment, even via e-mails. Ajay at the front office deserves a special mention. He keeps his word, know Kashi, is willing to work hard and be helpful.

Room Tip: Room 206, as long as it is available. or the room beside it for view. or the Queen's room for hi...
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask catNorway about Palace on Steps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore, India
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“great location, unpleasant staff at the reception”
3 of 5 stars Reviewed 19 January 2012

The hotel is 5 mins walk from Dasaswamedh Ghat, and our room - spacious and clean - had a balcony overlooking Ganges, which was fantastic.
The staff at the reception does not bother to be pleasant, however the staff at the restaurant and the boys who cleaned the rooms and helped with luggage were very friendly.
When we arrived we were given a tiny room with no view at all, even though the booking voucher clearly said that we booked a Maharaja room. We had to ask them to change the room, they eventually did.
The roof-top restaurant has beautiful views, and the food is quite good, even though overpriced.

Room Tip: ask for a room which has a view over Ganges
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Darima D about Palace on Steps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Dirty and disgusting, keep my $180 no way will i stay here!”
1 of 5 stars Reviewed 18 January 2012
3
people found this review helpful

We were horrified by what we saw at this 'hotel' we payed $45 per night on Agoda. The description on the website, totally false. We had to walk through disgusting feces ridden back streets lined with the most sickly animals i have ever come across in the whole of Asia. Rickshaws cannot come within 5 minutes walk from the hotel door which i think would be very inconvenient if not dangerous at night time. The rooms were small and old, lined with dirty falling down wall paper. The bathroom moldy and smelt of urine. We did not want to touch the bed let alone get in it. The thing that made us get the hell out of there was the blood splatter over the walls. We told the owners about this and they claimed it just chai! We were moved into another room we also found blood on the door. We payed $180 up front for this hotel but after seeing this we didn't care, no way were we going to stay here!

  • Stayed January 2012, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Palace on Steps

  • Palace On Stepss Varanasi
Address: D - 21/11, Rana Mahal Ghat, | Bangoli Tola, Varanasi 221001, India
Price range (per night):* INR557 - 1,672

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