My wife and I stayed for two nights- 7 and 8 January 2012. The room, although of a good size, had ripped up carpeting and worse of all, a bathroom with water leaking from the toilet and noisy pipes. The air conditioning did not work, leaving a layer of moisture on the window making the "view" worthless. The staff was helpful but was unable to solve either of these problems during our stay. They offered to change the room, but we did not want to pack and unpack our luggage again for a short stay of two nights. On the other hand, the buffet breakfast was excellent with very attentive staff.

Although the hotel's transport service was very expensive, it was easy to get a taxi or a scooter rickshow for very reasonable prices just outside the hotel or from the mall next door.

Overall, for the high price, and despite the Ramada name, this was clearly a substandard hotel. Next time we will try another hotel in the immediate vicinity.

After camping on the sandbanks of the ganges for 3 days it was bliss to get to this hotel and have a shower. The bed was comfortable and the room clean. The staff were very friendly and the breakfasts were excellent. Had a fun time helping to mix a huge Christmas cake into which the staff put some silver rupees and I was lucky enopugh to find one. I shall treasure this souvenir. The only down side was it is quite a long was from the ghats where we really wanted to spend time at. The upside was it is very close to the railway station where we took a train.

The good: excellent service, reasonable prices in the restaurant, cleanliness, good size rooms.
The bad: very bad soundproofing between rooms, highway robbery to get wifi. The hotel had great size rooms, very clean, but with bad soundproofing. The rooms are layered out at an angle with entrances staggered. That architecture decision, placed one room's bathroom facilities a non-soundproofed wall away from the next room's bed area. Every toilet flush or shower in the room next to us was loud enough to wake the dead.
The worse part for us was the outrageous price for wifi. They charge the equivalent of $9 for one hour, with no availability to get a reduced rate if you purchase multiple wifi hours. I understand that for the most part, the higher end the hotel, the more likely that you'll have to pay for wifi (which has never made sense to me), this was still extreme. The rooms had wired Internet for free. But more and more travelers are leaving their laptops home and traveling with iPads or other tablets, which cannot connect any other way than wifi.
The wifi price left a bitter taste with an otherwise good stay.

Stayed for two nights in Dec 2011. Charged premium rate for our room with very dirty, stained carpet, stained bedspread, clogged shower. A/C broken in Club Room. The only good thing was the pleasant staff and good food. Compliments to the chef and our waiter at the Chinese Restaurant on premise. Do not take cab from travel desk unless you want to be cheated of time and money. Don't expect any compensation of any sort for a miserable stay. Would never stay again.