I am interested in VALUE. That, of course, includes customer service as well as price. We chose a cheap room on the ground floor and were nice and cool the whole time we stayed. Wifi worked great, mosquitoes were minimal, and the service was just outstanding! Mr. Ramu was very helpful, as was the well dressed model-esque young man that works here. They don't seem to be after money, but are genuinely interested in helping you with your travel plans and advice. In fact, we probably saved a LOT of money by asking Mr. Ramu what we should do. He helped us find a way to book train tickets for much less, and with much less hassle. He organized very reasonably priced transportation, when others were quoting us 4 times as much. Speaking of which, ask for the driver Viky! He spoke English perfectly, and was one of the most charming and entertaining people we have met on our trip. Just the best.
The wifi worked VERY well, and the room was a great value for the money. I saw a room on the second floor that was just BEAUTIFUL. If you want to step things up a bit I would check it out. Looked very iconic "India".
Location right by the bus stop is great, though other than that it's not too close to too much going on. Food was cheap and GOOD! Again, I can't say enough about how far the staff went to accommodate us.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 November 2012
Dear Guests, Thanks for your valuable review.Thanks for writing about me and my staff that you felt very comfortable at my place.we really always try our best to help and give right information and guest can save money for next destination. if you are still in india and needs any help please phone us or mail us we can help you or any tourist just sitting in agra.i advised to all tourist coming to india take care with scams of shoping and taxi services. greetings from hotel sakura.if any guests have any kind of problem while staying at hotel sakura please tell us at reception to Mr. ramu manager or owner Mr. Ashu owner. Thanks Ramu, Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC