This was probably the worst hotel I stayed at during my India trip. Compared to the Oberoi Udaivilas in Udaipur, this was not close as good as the other one.
I do agree that the view is nice once the sky was clear. It was a very foggy period when we were there so we couldn't see Taj Mahal from our windows before afternoon.
The rooms were okay. Clean and spacious, but otherwise I was not very satisfied.
We went for dinner and the whole dining took us a good 3 hours. The service was slow and clumsy. For example, the waiter dropped all the plates he was going to pick up from the table behind us. They also dropped the forks when they picked up the plates from the table next to us. But even better, my brother had ordered coca cola, and when the waiter was about to pour it in his glass he was looking somewhere else and pured everyithing on the table. So yeah, the service was so so...However, they were friendly though.
Might be that they had a bad day and it was also quite a busy night.
All in all, I've stayed at way better hotels during my trip.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 February 2012
Dear Guest,
Thank you for taking the time to post your reviews on your recent stay at The Oberoi Amarvilas.
I am not so delighted to read that your expectations were mostly met. However, it is with regret that I note your disappointment with the service in the restaurant, for which I apologise.
Your detailed feedback is appreciated and taken most seriously, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests and hopefully will give us an opportunity to serve you again.
Thank you
Ankush Mahajan
ankush.mahajan@oberoihotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC