We stayed at this hotel for 2 night. It was a family trip and we had booked 2 rooms.
The rooms were big with huge windows and old furniture with old wooden floors. The TV however was an LCD ;-)

The place is really good but is in need of some serious TLC.
We booked the Delux rooms in the main palace/complex they also have Cottages which are located slightly above the main hotel. The cottages though small have excellent view of the valley.

One of the rooms we stayed in was renovated with new upholstry and polished floors. The other one badly need the floor to be fixed. Some nails were poking out of the floor and since we had 5 year old kids running around, it was a major concern. After running around the manager and finally shouting at them they finally covered the floor with carpet.

The bathrooms/toilets badly need renovation . I agree you are offering old world charm but that is one place were we do not need it ;-)
The fittings were old and leaking.

The food was pretty decent. They also offer horse riding which the kids loved. They also have golf carts that take you to Fearhill Place which is just 10 mins walk .

The staff is a bit layed back. and could do some pepping up.

The stay was good except for the leaking loo:_(

btw some rooms were smalled than the ones we got.