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Trident, Bhubaneswar – reviews, photos

5.0 of 5
CB-1 Nayapalli, Bhubaneswar 751 013, India
Hotel amenities
Trident, Bhubaneswar
Ranked #2 of 39 hotels in Bhubaneswar
4.5 of 5 stars 87 Reviews
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87 reviews from our community

What travellers say about this hotel
  • Very good(8)
  • Room service(4)
  • Business trip(3)
Traveller rating
    40
    41
    3
    3
    0
Only show reviews for Family (11) | Couples (12) | Business (52)
Date Rating
New York City, New York
Senior Contributor
26 reviews 26 reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
“A lovely hotel with high level of service and superb food”
4 of 5 stars Reviewed 31 January 2012

I was visiting Orissa for the first time for some sightseeing and my parents were joining me. After much research and looking at Tripadvisor, I settled on the Trident. And what a lovely choice it turned out to be! It's a nice property - it is not massive by any means and almost gives one the feel of being located in a boutique hotel. It only has two levels and most of the rooms face either the central pool or the gardens in the periphery. The rooms are really nice and the beds very comfortable. Service is superb as one would expect of a hotel belonging to the Oberoi chain. The hotel itself is not huge, but it is located on a large patch of land, most of which has been converted into beautifully manicured gardens with lots of trees. It's a great place to go for a walk or jog in the mornings.

The pool is really nice with a deep section, and right next to the pool is a decent gym. The food I had was really good, from the awesome breakfast to flavorful Oriya dishes in the restaurant at night. They have a very nice bar where you can also order some snacks and light meals.

I would have given this hotel an excellent rating, except for the following two points:

The only wrinkle I noticed was one morning at breakfast time: there were not too many people there but somehow the staff seemed overwhelmed. They kept on getting us the wrong dishes and I had to wait about 40 minutes for some of the dishes I ordered.

At the time of our visit, it seems some company was interviewing candidates for jobs in the Middle East or somewhere else. There were several candidates milling around in the hotel. I found this somewhat disconcerting - perhaps there needs to be a dedicated area for them and they should not have the run of the place.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-Bhubaneswar, General Manager at Trident, Bhubaneswar, responded to this review
11 February 2012
Dear Guest,

First and foremost allow me to apologize for two wrinkles on the otherwise excellent stay with us. We have taken note of the points mentioned by you and will ensure that these are addressed.

It was indeed a pleasure to read your review, and realize that our efforts reached their goal and your stay at The Trident was close to perfect. I am glad that you liked our gardens, the swimming pool and the food. I have communicated this to our team.

We look forward to welcoming you back again.

Warm regards

Vishal Pathak
General Manager
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Mumbai, India
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Decent property, good location but service needs attention”
4 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

If you are visiting Odisha for the hidden gems (Lingraja, Konark and Puri) this is one of the convenient and clean places. I booked in Trident (instead of Ginger - because its opposite to Trident, clean, value for money and equal in location) but for the perceived 5 star rating. Clean but old property; the staff needs to be trained to deliver a value proposition. The standout was the "french toast" for breakfast but the service in the restaurant was poor; however when I filled out the feedback form while checking out, the F&B manager promptly met me to take the feedback. Hope he has corrected that leg!

Room Tip: book a room near the reception otherwise you will need to drag your bags on the carpet endlessly.
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  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Trident-Bhubaneswar, General Manager at Trident, Bhubaneswar, responded to this review
11 February 2012
Dear Guest,

It was indeed a pleasure to have you stay with us. Thank you for your feedback.

I am glad that your overall stay was comfortable and also that our food and beverage manager was able to meet you in person and apologize for any service lapse that may have happened.

We constantly strive to further improve ourselves and your feedback helps us in doing so.

We look forward to your next stay with us.

Warm regards
Vishal Pathak
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bangalore
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
“Relaxing and soothing experience”
4 of 5 stars Reviewed 30 January 2012

I regularly visit this hotel and am happy with the stay, the location and the prompt service. The rooms are very spacious, clean, and view from the room is excellent. They have a very good spread for breakfast(good mix of indian and continental). The staff are very sweet and take very good care of you. Highly recommended place for all.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Trident-Bhubaneswar, General Manager at Trident, Bhubaneswar, responded to this review
11 February 2012
Dear Guest,

Thank you for sharing your feedback on this forum.

I am very happy to note that you liked the quality of our rooms, service and the breakfast spread.

We look forward to welcoming you once again to our hotel.

Warm regards

Vishal Pathak
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bangalore
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Comfortable with Great Service.”
5 of 5 stars Reviewed 1 January 2012

I I had recently travelled to Orrisa with my family. I made Bhubaneshwar the hub for my travels and wanted to select a good hotel. Despite better reviews for the Mayfair i selected the trident as i trusted the Oberoi Brand Name. The property is centrally located. Its a great property with a beautiful manicured garden. The open surrounding had a calming effect. The rooms were great per expectations from an oberoi property. Service was excellent and reassuring. The breakfast buffet needs a refresh as the menu was repeated over and over for the four days that i stayed over there. However the Room service and Dinner Buffet was really good. On a hindsight I was so glad that I booked myself in the Trident. The only dampner was the billing which was promptly corrected after i reached bangalore. It was a great stay and i would definately recommend trident as a place for families.

Room Tip: Rooms overlooking the Pool are great
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  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Trident-Bhubaneswar, General Manager at Trident, Bhubaneswar, responded to this review
11 February 2012
Dear Guest,

Thank you for choosing to stay with us and sharing your experience on this forum.

I am happy to learn that you liked our rooms, the decore, the gardens and the srevice. I have taken note of your feedback on the breakfast offering. You will be happy to know that we are already working on changing to the buffet spread.

We look forward to your next visit.

Thanking you
Vishal Pathak
General Manager
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Noida, India
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Good hotel”
4 of 5 stars Reviewed 18 December 2011

This was my first time at Trident bhubaneswar. My other Trident experience has been at their wonderful Agra hotel. The Trident bhubaneswar is a warm and woderful hotel and the staff take very good care of you. The food is good and the rooms comfortable.

  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-Bhubaneswar, General Manager at Trident, Bhubaneswar, responded to this review
11 February 2012
Dear Guest,

Thank you for sharing your feedback on Tripadvisor.

I am happy to note that you enjoyed your stay with us. We look forward to welcoming you back on your next visit.

Thanking you,

Vishal Pathak
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Trident, Bhubaneswar

  • Trident Hotel Bhubaneswar
  • Hilton Bhubaneswar
Address: CB-1 Nayapalli, Bhubaneswar 751 013, India
Price range (per night):* INR5,517 - 7,468

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Trident, Bhubaneswar
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