I have stayed in this property multiple times - overall, I recommend this property to anyone making a business trip to Pune. I have always had good experiences with the property. The property is in a good location in Pune, close to railway station and the famous MG Road. The hotel offers an excellent selection of Indian and international food as well. The only place where I felt it could have done better is staff proficiency and professionalism. For a Starwood hotel, I felt the staff was less well trained to handle guests and do basic processes from front desk to concierge.
The manager of the hotel was really nice. Since, she could not upgrade me to a better room, she sent a bottle of wine to my room which was very nice and touching experience.
- Pune Le Meridien
