Oakwood is probably the best furnished service apartment/hotel that I have stayed in. The rooms are very well and thoughtfully done. I had taken a one bedroom apartment for 3 nights. The living room is well done, with comfortable chairs, a writing table and large TV. The kitchen is small but well stocked with utensils, plates, microwave, oven, dishwasher, hot plate, coffee machine etc. The refrigerator is large . The bedroom had a good, comfortable bed and TV. There was a also good sound and movie system that was setup for iPod( ? - my iPhone wouldn't fit). The bathroom also had a washer + dryer. Both the living room and the bedroom had small sit-outs.
Facilities around were also good- there is a small swimming pool , a good gym and usable business center. The breakfast room was good and the breakfast served was good with a choice of western and Indian food .
The place seemed to have a number of expat families .One area that did not measure up to the rest of the place was the service. Right from check-in to general service , the quality was at best average.No bad behavior , I just had to pursue questions multiple times on a couple of occasions, not get attention within a fair time, there seemed like a lack of sincerity behind the effort to help etc. To be fair, few individuals stood out making this even more stark. It could also be that the service is more tuned to longer term, expat customers than those such as me.
Lots of security all around and a bit in your face all the time -I prefer security to be more discreet.One oddity was the kitchen in my room smelled of lack of use - such as the cupboards, refrigerator etc had a bit of musty smell to it
It is also a bit out of the way compared to most other hotels in the city. You do need a transport available to you all the time.
The place is expensive compared to other places around but the quality of the room is certainly better than most places that I have tried in this city.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7 August 2012
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We are delighted to know that you have enjoyed your stay with us and thank you for your wonderfuI comments. Your feedback on the Service has been bought up to the attention of my Manager.
We look forward to your future return and we will strive to meet and exceed your expectations.
Do let me know once you are down in the property as I would like to introduce myself to you
This response is the subjective opinion of the management representative and not of TripAdvisor LLC