We stayed 4 nights here - 2 more than we planned because I broke my ankle during my stay. The measure of a good hotel is how it manages a problem. Thank goodness I was staying here when my accident happened. The manager and his staff could not have been more caring and helpful, dealing with the hospitals, looking after me while I arranged my early return to UK. Delightful, genuine and outstanding service in this small and beautifully located home from home.

This has been a welcome pause in our travels, with not much to do other than relax, read and go for an elephant ride or take a dip in the pool. The rooms are immense! On the second night, the chef offered to make us food off the menu. It was delicious ( mind you, so was the food listed on the menu). The ginger punch is fabulous and so are the banana pancakes for breakfast. The service is wonderful. Highly recommended.

If you're looking for party action, bright lights, and all mod cons then this place isn't for you. However, Serenity is one of the most wonderful places we have ever stayed. Yes, it's not quite as fancy as some of the sister hotels in the Malabar House chain, but it easily equals them because of its very special ambience, the peace and quiet, the fabulous staff, and the incredible food. Here you are in a very beautiful old plantation house, right in the middle of a rubber plantation. If you can, stay in the room with its own verandah, overlooking the stunning pool. It's a bit smaller than some other rooms, but the verandah and daybed make it worthwhile. We were able to go on a plantation walk, guided by the wonderful manager, and we spent a bit of time with the elephant (although we didn't ride her, we were able to meet her, stroke her and take photos). This has to be among the most relaxing few days we've ever had on holiday. There's not much to do, except read, listen to the birds, watch the jungle, eat the amazing food, take a dip in the pool . . . what could be better?

Really enjoyed this place it was small enough that the staff got to know you very quickly. The food, rooms and general setting was excellent. The chef visits at the end of the evening meal.
The elephant is a nice ride for the ageing portly european figure but youngsters could ride two up easily. I would go there again.