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Rossitta Wood Castle – reviews, photos

2.5 of 5
1/334, Rose Street | Fort Cochin, Kochi (Cochin) 682001, India
Hotel amenities
Rossitta Wood Castle
Ranked #54 of 168 Kochi (Cochin) B&B and Inns
4.0 of 5 stars 121 Reviews
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121 reviews from our community

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Traveller rating
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    36
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Date Rating
Perth WA
1 review
2 helpful votes 2 helpful votes
“Beware! A Bad Experience!”
1 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

Although this place looked quite quaint on the internet sites, I can't review the rooms as we never even actually got to stay in them!

I booked three rooms at this place for a one night (New Year's Eve) stay for Jan 1 2012 via Hotel Club for our party of 9 (6 adults and 3 children spread across the three rooms). We were flying in from Hyderabad on our way to Allepey and Thekkady and were intending to spend New Years' Eve in Fort Kochi. My booking was made on Dec 13th with the help of a Hotel Club online host, and I received emails confirming this booking before I left Australia.

We arrived in India on Dec 25th and spent some time in Hyderabad with friends. On the day before our booking for Rossitta Wood Castle, I received an email from Hotel Club saying that Rossitta Wood Castle had cancelled our booking due to 'unforeseen circumstances'. The day before! For 3 rooms! For a party of 9! For a peak period night! Hotel Club offered an alternative which was not acceptable, an hour away from the Fort Kochi tourist area in Ernakalum business district.

I declined the alternative offer and when we arrived in Fort Kochi went to the Rossitta Wood Castle to see what the 'unforeseen circumstances' were - maybe the place had been flooded or burnt down or some other calamity. It was still standing and appeared to be fully operational, so we went in to ask why our booking had been cancelled. The excuse - they had not received our Hotel Club booking! I asked if they could ring Hotel Club, but they apparently 'couldn't get through'. So we left it and with the help of another local hotel manager, found some accommodation in the tourist area of Fort Kochi for the night, albeit pretty basic due to heavy bookings.

On returning home at the end of Jan I found that I had been charged for these rooms at Rossitta Wood Castle and there was no refund as promised by Hotel Club, so I emailed Hotel Club to find out if this place had been contacted re our booking initially and where our refund was, and yes, they could provide me with details of their booking communication and confirmation. So Rossitta Wood Castle had clearly overbooked, or received a better offer for people staying longer than one night, and our rooms had been 're-allocated'.

I find this clearly unethical and unacceptable in the tourist industry for such a premium night and so my tip is - be careful of this place! How can a place overbook *three* rooms - the place is fairly small anyway, and why only a day's notice when I had booked three weeks in advance? The alternative accommodation offered by Hotel Club was clearly unacceptable, an hour away from the Fort Kochi tourist area and in the Ernakalum business district, not exactly where we wanted to spend New Years' Eve.

I have to say our extended family spent four weeks travelling throughout India and Nepal as independent travellers and this was the *only* accommodation hiccup in the whole trip - clearly a pretty unacceptable one too. We will never attempt to stay here again and probably won't use Hotel Club again either. We found Wotif.com and Booking.com to be much better alternatives.

  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Anne H about Rossitta Wood Castle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“An Amazing Experience!!”
5 of 5 stars Reviewed 10 February 2012
3
people found this review helpful

I had been traveling throughout India for a month and immediately experienced the MOST welcoming and friendly environment at a hotel that I have every known anywhere I have traveled in the world. The staff is extremely helpful and will assist you with anything that you require. I have truly enjoyed my stay here in Fort Cochin primarily because I felt that so welcomed and comfortable at Rossitta!! I HIGHLY recommend this hotel to fellow weary travelers!!

Room Tip: All the rooms are nice as all have views into the gorgeous courtyard!
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  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KMills2007 about Rossitta Wood Castle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NOIDA, near Delhi
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice accomodation on a tourist lane”
3 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Rossitta Wood Castle is an inn and not a hotel, as they mention it on their visiting cards also. Basically, its a Heritage Bungalow converted to various rooms - family, mansion, deluxe, semi-deluxe. I stayed for two days with my wife and 4-yr old daughter in a wood mansion room
on the first floor. The room was spacious, had a separate sitting room and a good balcony area, which gives a view of the garden restaurant area below. The bathroom is well-maintained, with 24-hours hot running water and is pretty spacious too. The location is great in terms of that it is located in a tourist area, viewable from the Chinese fishing nets and loads of eating joints (serving seafood) and bars nearby. But, please do not expect food to be of any taste to you. They do not serve North Indian food and the quality of south-Indian food was OK only. Also, you will not find any good eating joint if u are a vegetarian like us.

However, the staff is very amicable, specially Suveesh, the one-man army. He arranged for nice taxis and even the houseboat - ThejasII, arranged by him at Alleppey backwaters was fabulous. Overall, a good accommodation if you are on a budgeted trip.

Room Tip: Suggestion - go for the family room or mansion if you are travelling with your family. Also, beware...
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AnkurNOIDA about Rossitta Wood Castle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neuss, Germany
1 review
“peaceful and comfy retreat - sehr angenehmes, zentrales Gästehaus”
4 of 5 stars Reviewed 22 January 2012

We have been there in November 2011, end of the monsoon season, so a nice and comfy retreat was the thing we needed. And here we found it. We had the superior room (we stayed for 6 days) which was a spacious colonial styled room. The food was served in the garden restaurant (only for hotel guests) with beautiful flowers and colourful walls. Breakfast was delicious with freshly squeezed juices. Lunch and dinner were delicious, too. You could choose a fresh fish from the market and the cook prepared it, delicious, especially pomfret. The staff at Rossitta´s is very helpful and friendly. A bar is next door where you can get some booz :)

To sum it up: well-located, quiet and comfy location with yummy food! We´ll be back!

Wir waren Anfang November dort, als die Regenzeit zu Ende ging und somit ein angenehmer Rückzugsort hervorragend war. Wir haben uns in diesem Gästehaus sehr gut aufgenommen gefühlt, das Personal war sehr zuvorkommend und der Koch hat sehr leckeres 'Essen zubereitet. Zum Frühstück gibt es frisch gepressten Saft nach Wahl für einen guten Start in den Tag. In das Gartenrestaurant, welches nur für Hausgäste ist, kann man auch seinen Einkauf vom Markt mitbringen und vom Koch zubereiten lassen. Eine Bar befindet sich 2 Türen weiter, in der man mal ein kühles Bier kaufen kann. Die Lage ist sehr gut, man kommt bequem zu Fuß zur Fähre und das Meer ist ca. 3 Gehminuten entfernt. Alles in allem können wir dieses Haus nur empfehlen und wünschen einen guten Urlaub.

Bettina & Lutz aus Deutschland

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Paul B about Rossitta Wood Castle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
“Very good service”
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

We booked the hotel in total haste and parts of the hotel look like they were created in the same vain. However, Suveesh on front desk was a magnificent one-man army. He arranged everything at a click of a button or sending of a smoke signal. Also, do not let the 'restaurant' area fool you. It may look like a dive but after eating all over Fort Cochin (exceptional cuisines) we actually found the food here to be the best. The Chef (Bassssil) was charismatic, well travelled and absolutely superb. Located in the perfect place next to Fishnet Bar, what more could you ask for.

Also any ladies that want to get to know me please email me: ajhalli@hotmail.com

Stayed September 2011, travelled with family
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Ask Amans316 about Rossitta Wood Castle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Rossitta Wood Castle

1/334, Rose Street | Fort Cochin, Kochi (Cochin) 682001, India
Price range (per night):* INR1,505 - 2,898

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