Raintree is a small property tucked away at a short walk from the Fort Kochi sea-front. If you're travelling as a couple and are lucky enough to have one of the rooms with a small balcony overlooking the lane, then it can really make your day. But being a family of three, we were not so lucky, and ended up in one of the larger rooms located at the back of the hotel, without any view from the room. We had asked for (and paid for) an extra bed, so it came as a big surprise when we were told that an extra 'bed' actually translates to a mattress on the floor. We refused to accept that, and after a quick call to Jude (who handled our reservation earlier) a proper bed was installed.
The room was nice overall, with a spacious bathroom. They didn't profess room-service while we made the booking, so the tea we managed to get in small plastic cups were actually a bonus. Overall, the staff were attentive to the small needs, including quickly allotting us an alternate room when they were not able to get the AC to function.
Overall, value for money, but minus the character that makes a small hotel stand out in the crowd.
Room Tip: If you're travelling as an individual or a couple, ask for the rooms with a balcony overlooking...
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