Made the booking via Makemytrip : Which ofcourse should be called Ruinmytrip.com : Voucher lands after 30 hours, no reservation at check in and for cancellation, a total loss.
Nandhini was picked up by me based on some of the reviews read here and I thought let me try a Desi hotel this time. And what a disaster.
Booked a Suit Room , which was the highest category of room in the hotel : While checking In at around .130 am, because of late arrival of my international flight. The receptionist was missing and came down after 30 mins. Looked as if he had gone sleeping in one of the rooms.
I was then given my princely Suite room ,which to my horror was one of the middle rooms, that had no windows and was only a very basic room. I protested and then they gave me a corner room, which was even smaller then a standard room and facing the main street. Again I protested and the hotel said, well these were the only two suite rooms in the hotel.
The whole hotel was stinking and a very strong carpet smell and napthenele ball smell around the whole place.
Since the room was street facing, the running traffic ensures that no one can sleep and hence I could not sleep the full night. I came down at 6 am and told the reception that I would like to cancel the second night of my stay . He advised me to talk to the manager after 8 am. The manager promptly told me that only make my trip can cancel. When contacted make my trip they spoke to the GM of the hotel and hotel refused cancellation. The hotel manager proudly announced , we have now received full money of your stay and we are not going to refund. As if it was a kind of a trap, rather then being humble enough to address that the services are not to a standard and we are sorry about it and shall cancel the second night. Perhaps will try and improve in future.
Anyway, I checked out and told the hotel, if they become richer with my Rs 3000 ( USD60) , let them keep this money and he happy .
I then moved to a nearby hotel 9 Marks inn, which though small was still a much cleaner and nicer hotel with far attractive price.
Overall, the hotel is not at all recommended for any international traveler. Fully Avoidable.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC