It's a bit of a strange one - previous reviews are "up and down", and I can see why. We stayed in the suite on the first floor with the three sided balcony overlooking the front garden. The suite was lovely - had a lovely feel, was nice to have the use of a balcony or to be able to open the double doors to it, the main bedroom was cosy, and the bathroom was very tastefully decorated. Although not freshly painted yesterday, that's not what you expect from a traditional colonial property - you expect little cupboards in the walls, attractive antique furniture, candles at the side of the bath to add a warm ambiance in the evening - and that's what we got with our suite room.
That is all wonderful.
The counter sides were : a) its location right on the very edge of a very dirty area of the city, being not that far from the railway station; b) a very busy road right outside during the evening rush hour so when we took our meal in the yard it was with the sounds of hooting horns going quite clearly [see previous review about it NOT being in a "leafy suburb]; c) lack of 24-hour staffing inside the hotel.
On this last point, we were shown to our room about 4 o'clock in the afternoon. After about ten minutes I tried to ring down to give my order for evening dinner. There was no answer. I went downstairs to see if I could give it face-to-face and walked around all of the public places in the hotel and could find no-one. The whole place was silent. I could find nobody. I returned to my room to find that I had locked myself out. My wife was in the bath and could not hear me knocking on the door, so I went back downstairs to find somebody to help me get back in - but it was useless. I eventually got back in by almost banging the door down to get my wife to hear me. Not sure what would happen in this hotel if there was an emergency of some kind! Would there be anyone there to help? I suggest that the hotel management reviews their staff attendance.
Lack of staff was reiterated at breakfast time, where we were the only people at breakfast but it took a whole half hour to receive our food after sitting down at 7:30am.
Having said that, you may be surprised to hear that we WOULD go back to Villa Pottipati again if we were in Bangalore. So long as you expect not to venture outside, are happy with a simple meal, allow plenty of time for breakfast, don't expect to have 24-hour service, but want the experience of a stay in an authentic and thoughtfully decorated and prepared room with a huge amount of space [if you stay in the suite].
