I would start the review thanking Atria to movitate me become an Active member to Trip Advisor. Not because of its Pro's, because of numerous Con's which I witnessed. The hotel has a grand structure, but no soul. Worst service a 4 star can offer.
Location- Though located in center of city, its isolated from charm of bangalore. Commutation is challenge if you dont have your own vehicle or unless you want to rely solely on Taxi's. Getting an Auto from the hotel can be nightmare. Even if you want to travel back from MG/Brigade road, you would hardly find a willing Rickshaw as the short distance is choked with traffic.
Room's- The Blanket was torn, belive it was an exception. The interiors were not to the level of a 4 star. Bathroom was not as I would expect and most of basic toiletaries were missing.
Room Service- Extrely poor overall. It took hours for them to respond to simple small requests. Quality of food was the only Exception- really good. Specially the Dum Biryani's.
Reception- Untrained staff, with almost no empowerment. The on Duty manager was rude and cared a damn about the complaints I made.
Breakfast - Though they had some variants, the quality was real bad. It took 20 mins for them to deliver an Omlette. Both the days I missed my breakfast due to extremly slow and untrained staff.
Rentals - Reasonable. But at the cost of service.
Over All- Big No from me both for Business and Leisure.
Room Tip: Any hotel near MG or Brigade Road.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC