I have stayed in this hotel twice and the rooms have been very nice, clean and comfortable and the location is good for some of the large companies in the area. The service in the hotels is ok, sometimes it is very good and sometimes it is not, for example when I checked in once they didn't tell me where breakfast was served the times etc. On the whole I would say its a good hotel.

I stayed here for business. The hotel was chosen for me and is very close to our office.

The hotel has a lobby and despite what I read in reviews here, I found the staff to be very cheery and nice. I was in and out a lot and ended up getting quite friendly w/ the guys at the front door - really good guys. The entire staff was very friendly and had very happy demeanors, at least while I was there. I thought this was one of the better aspects of the hotel.

The room was OK. At first glance it's nice but upon closed inspection it's worn...some of the details are a little worn, the woods, desk, etc., the bathroom is not all that great, the towels as well...but no real issue w/ all this, not a show stopper, but it's not a super high quality. The toilet was not that inspiring in particular - the seat cover thingy was really thing and cheap.

However, I did experience some issues w/ the water that was a problem. There was rusty water more than once...while I would run it it would sometimes start popping, stopping momentarily and they spitting out rusty water. It would usually clear up after a few minutes of spitting. One time the water just stopped completely, mid shower...got all rusty first, then stopped. Major bummer. I had to get out, get dressed, call the front desk, and they sent someone up. He fixed it in about 10 minutes which was good, but obviously this put a delay in the start of my day.

I think there was some issue w/ the water hotel-wide, they came in once to proactively flush the pipes...or maybe this is a common occurance. not sure. Regardless I never felt comfortable w/ the water I was bathing in...never knew when the next rust attack would happen.

The other issue was the constant door bell ringing. When I was in the room there would stop by constantly, asking if I needed something. I could hear them going to my neighbors too. This is a not that big a deal, I know it's to be nice, but it just seemed weird to me...overly helpful. I can reach out to the front desk if I need something.

There is a nallah right outside the hotel, so as you walk pretty much anywhere you will get some smells...nothing can be done about this, and it's pretty much everywhere anyway, and you get used to it.

I ordered cars a few times and it worked out very well.

Breakfast was excellent, IMO. The bacon was not great but I ate the local foods and enjoyed it quite a bit.

I don't have much to compare this w/ as this was my first stay in Bangalore, but this hotel seemed tolerable despite the problems. I would stay here again.

My organization folks had booked Hotel Royal Orchid for all managers meeting. The place is centrally located and hence it was easy for all the participants to come over there at the right time. The hotel is located next to the Embassy Golf Links and one gets to have beautiful view of the Golf court. The hotel can be entered from two gates - one from the old airport road and the other from the Koramangala inner ring road. The former gate is the main one. The path leading to the latter gate is not good though for the sake of easier accessibility, people use this. Royal Orchid is a decent hotel which gave value for money. The food served was of good quality and the taste was also ok. I will not say it was excellent since there were a few dishes that could have been better. The room was spacious and had all the facilities required for a conference. The lunch was served at the open garden which was good. The car parking is spacious, though the land could have been made even at the parking lot. There is a big drain which flows near by and it stinks. The hotel authorities cannot do much about this.

Once again I stayed at HRO for 6 weeks October to end of November 2011. This place is my second home and the funny thing is that all of my Melbourne based colleagues say the same thing. The staff at HRO make the hotel, so I would be lost without them and have made some really good friends as well.

Working with a BPO is very demanding and often requires long hours of work and can be very draining.Staying at HRO means that I don't have to worry about anything, everyone knows my routine which is awesome, the restaurant staff and chefs know what my food preferences are , the travel desk managers know what time I need to leave for the office and the time that I liked to be picked up from the office, the housekeeping staff know what time I return from the office so that my room is always cleaned before I return and they also know what time to deliver my laundry etc. Really can't ask for more than that which is why I always stay here.

My room is always clean and never have any problems and the housekeeping staff are always polite and friendly.....thank you Payal.

The service delivery at Limelight ...never have any probelms here either and the food is great as well.....thanks Hemanth

It goes without saying that all of this does not happen on its own as you need a good team of leaders to make sure that it does.

Many thanks to Hari, Payal, Vinod and Hemanth for the great service delivery and also thanks to your respective teams.

I look forward to seeing you all in 2012.