We stayed or 3 nights in early Dec with the family choosing the Royal suite. The room was Ok but we were inconvenienced by the fact that we got the top flr (4th) and the hotel does not have lifts.

As noted by other the heater turning on was rather annoying and we ended up turning them off (there were 2) to get a more peaceful sleep.

The food at the restaurant was below average and we ended up eating outside where possible.

The hotel is also located in the older part of Manali and is a fair distance from the city centre.

The Staff was very curt, uncaring for tourists, treated children curtly and even the food isn't upto standards. Hotel rooms are ok, but the AC (central heating) kept making sounds like a Turbine all night and had to keep switching on and off, so we could sleep. They do not even serve alcoholic drinks there, you would have to get one on your own from the markets. Overall not a good staying experience and SOTC had recommended it in their package that we took.

we had stayed for two nights at this property and went after reading several reviews. but to our surprise, we were puzzled as we didn't find the property comfortable at all.

we had booked two rooms for our family and had planned to celebrate 31st but then due to the problems, we shifted our stay paying them extra for one night.

Problems:

1. Room Heater was very Noisy
2. Buffet served was absolutely cold.

we did not enjoy our stay and would recommend that this hotel is not worth paying Rs. 4000 per night.

Aditya Dalmia

Average Budget hotel. Service was ok.

One thing that annoyed us is that there are sheduled powercuts in the hotel. And the best part is the DJ in the resturant. We never had a peaceful dinner during the whole three days of our stay. I am not sure how many guests were enjoying that DJ while having dinner. I never saw even single couple dancing for that sounds couming out of big speakers during my entire stay of three days.

Location is very good and peaceful as it is in the log huts road.

The travel desk is very very good in this hotel. We were able to make it to Rohtang pass in the month of december only because we went through their travel desk. We loved the trip.