Be prepared to be greeted by the smell of lemon as you enter! It is quite refreshing at first, but when you keep getting the lemon-ness each time you enter the lobby, it starts getting a bit overwhelming and a little too strong. Very very friendly and helpful front-desk staff: they are excellent and it is always comforting to hear them say, "my pleasure". Rooms are decent enough, but check if you are getting a smoking or non-smoking one. I got a non-smoking one although I don't smoke and to be honest, I was greeted by the smell of tobacco drenched into the furniture there. Comfy beds and a decent sofa. Would have been better to include an LCD TV though instead of the ancient CRTs. Their bathroom soap is awesome!!! Lemony, but amazingly gel-like! Very refreshing. Superb water pressure in the shower.Would have been nice though to have a TV programme guide without having to flip through hundreds of channels! For some reason though, I could hear loud music from my room and my guess was it could've been someone next door or the pub. Regardless it was loud, but brief.
Food is acceptable for dinner, but nothing to write home about. They do serve food 24x7 though so that makes up for it. However, the complimentary breakfast is outstanding! Salads though are anemic. Some of the cafeteria / restaurant staff aren't so pleasing / helpful though and tend to take their time when bringing your custom orders. For muslim travellers, the direction of the Qibla is marked on the desk in your room and I thought it was a nice touch. You also get 30min complimentary internet per day (expires at 2am though!) from your room via wifi or LAN cable. My wifi connection was flaky though. Free internet access is available via LAN cable in the business centre next to the front desk, but is a tiny place.
Overall, this is a nice place to stay for a few days and is located about 30 minutes from the Intl airport.
Ask for a non-smoking room if you don't smoke. Get a deluxe one with a good sofa and king size...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 May 2012
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Thank you for sharing your feedback with us. May I apologize for the inconvenience caused during your recent stay at Lemon Tree Hotel, City Center, Gurgaon.
We will look into training our staff to provide better and efficient services in the future for our guests to have a refreshing and comfortable stay.
We have Airtel DTH in the rooms that come with a menu bar.
We have recently changed our buffet menu and offerings to include better quality of food.
Do give us another opportunity to make your stay at Lemon Tree Hotels memorable and please email me the details of your reservation at email@example.com so that I can handle it personally.
With best regards,
Hotel General Manager
Lemon Tree Hotel, City Center, Gurgaon
This response is the subjective opinion of the management representative and not of TripAdvisor LLC